EVA Air Wi-Fi: What’s free, what it costs and how to connect
EVA Air has Panasonic Avionics Wi-Fi on its Boeing 787, 777-300ER and Airbus A330-300 aircraft. Business Class passengers and Infinity MileageLands members get it free, at a level set by cabin and card tier.
Checked 6 November 2026 · prices and policies as of November 2026
EVA Air doesn’t publish a network name or full sign-in steps. Its FAQ names the portal and its first button.
Above 10,000 feet, turn on Wi-Fi and join the onboard network.
Open www.evawifi.com and choose Get Online.
Pick your plan. For a voucher or discount code, choose Use a voucher or discount code and enter it.
Keep the data counter page open. If you close it, go back to www.evawifi.com and choose Get Online.
Some 777-300ERs also have AeroMobile texting and data roaming through partner mobile operators, from 20,000 feet. It isn’t available over the Arctic, Antarctica or the United States, and voice calls aren’t allowed.
Free
What’s free on EVA Air
Business Class passengers get free Unlimited Web Browsing, whether or not they’re members.
In Premium Economy, every Infinity MileageLands member gets Unlimited Web Browsing. Non-members get no free plan.
In Economy, Diamond and Gold Card members get Unlimited Web Browsing. Silver and Green Card members get Unlimited Text. Non-members get no free plan.
This table covers all EVA Air and UNI Air international flights. EVA’s regional pages give different start dates for it, from 1 September to 1 November 2026. A free browsing offer for all passengers ran before that.
Unlimited Text covers messaging apps such as Line and WhatsApp, but not photos or videos.
As of November 2026.
Prices
What EVA Air Wi-Fi costs
EVA Air doesn’t publish Wi-Fi prices on its connectivity page or FAQ. Its FAQ says a live data counter appears after you pay.
EVA says there’s no refund or compensation on a free plan, whatever the connection quality.
As of November 2026.
The rules
Streaming, calls and VPNs on EVA Air Wi-Fi
Streaming and calls
Streaming: Not supportedCalls: Not supported
No. EVA Air says Unlimited Web Browsing doesn’t support video streaming, voice calls or video conferencing. The service also blocks online gaming, software updates, cloud syncing and large transfers.
VPNs
Not supported
EVA Air says Unlimited Web Browsing doesn’t support VPN connections.
Aircraft
Who provides EVA Air Wi-Fi, and which planes have it
The provider runs: Geostationary satellite · Low-orbit satellite
Boeing 787, Boeing 777-300ER and Airbus A330-300, in every cabin.
Wi-Fi is on EVA Air’s Boeing 787, 777-300ER and Airbus A330-300 aircraft, in every cabin. It works only above 10,000 feet. EVA says the satellite link can’t reach some areas, such as the polar regions. Speed depends on the number of users, the weather and the airspace.
Connectivity hell
EVA Air Wi-Fi on the complaint board
EVA Air isn’t on the Connectivity hell board. These airlines have the most public Wi-Fi complaints in the last 30 days, as of 5 November 2026.
Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait. On EVA Air Wi-Fi:
The sign-in page. When it doesn’t open by itself, the menu bar says This Wi-Fi wants you to sign in, with Open sign-in page. Turn your VPN on after you’ve signed in.
Mark it metered. macOS treats plane Wi-Fi as unlimited. Mark it Metered in Kilobat’s Wi-Fi & Bluetooth menu or with kilobat networks cost metered, and Kilobat skips its own speed tests. If automatic switching is enabled, it switches to Travel.
Updates wait. With Pro, paused updaters enabled and the network filter on, macOS Software Update, App Store downloads, Google Updater and Microsoft AutoUpdate wait for an unmetered network. The apps keep working.
See what’s using it. Every app’s upload and download, live in the menu bar, so a messaging-only plan isn’t spent on a sync you forgot.
Send later. A big upload, such as Dropbox syncing a folder, shows as a row with its speed. With Pro, Send later can hold it until you’re on unmetered Wi-Fi again, for up to eight hours while Kilobat is open.
Know what’s slow. Health shows latency and loss, and with Pro their history through the flight. Those measurements can help you investigate a slow connection. When Slack or Zoom won’t load, Is it them or me? reads the service’s status page.
Kilobat is free to download and use. Pro adds the parts marked Pro, for $29 once for two Macs, with a 7-day free trial and 14-day refunds. More in what to do before you board.
Free
Safari3.2 MB/s824 MB
Cloud backup2.1 MB/s240 MB
Night Drive186 KB/s312 MB
Kilobat12 KB/s14 MB
What is eating your bandwidth? Live traffic for every app, right in your menu bar. Catch the backup choking your call.
Pro Travel · on a metered network
Cloud backup
Google UpdaterPaused
macOS Software UpdatePaused
Hotspot data gone in an hour? Travel blocks backups, and updaters wait until you’re off the hotspot. The apps keep working.
Questions
Is EVA Air Wi-Fi free?
Yes in Business Class, and for Infinity MileageLands members. Members in Economy with a Silver or Green Card get free texting only. Non-members in Economy and Premium Economy get no free plan.
Can you use a VPN on EVA Air Wi-Fi?
EVA Air says its Unlimited Web Browsing plan doesn’t support VPN connections, video streaming or video calls.
Can you stream on EVA Air Wi-Fi?
No. EVA Air says Unlimited Web Browsing doesn’t support video streaming, voice calls or video conferencing. The service also blocks online gaming, software updates, cloud syncing and large transfers.
Why won’t the EVA Air Wi-Fi sign-in page open on my Mac?
A VPN, iCloud Private Relay or your own DNS can keep the page from opening. Turn them off, open http://captive.apple.com in Safari, and turn the VPN on again after you’ve signed in. Kilobat shows Open sign-in page when a network is waiting for you.