Airline · Asia-Pacific

Singapore Airlines Wi-Fi

Singapore Airlines offers complimentary Wi-Fi to eligible passengers and KrisFlyer members. Connect to KrisWorld after the aircraft reaches cruising altitude.

Provider
Panasonic Avionics, SITAONAIR
Network
KrisWorld
Free
Suites, First Class and Business Class passengers, PPS Club and supplementary cardholders receive complimentary Wi-Fi.

Checked 2 November 2026. Prices and policies as of November 2026.

Who provides it

  • Panasonic Avionics

    Singapore Airlines names Panasonic as one of the service providers for purchased Wi-Fi.

  • SITAONAIR

    Singapore Airlines also names SITAONAIR as a service provider for purchased Wi-Fi.

What’s free

  • Suites, First Class and Business Class passengers, PPS Club and supplementary cardholders receive complimentary Wi-Fi.
  • KrisFlyer members in Premium Economy and Economy also receive complimentary Wi-Fi. Add your membership number to your booking before departure.

As of November 2026.

Prices

The airline offers paid plans on board but its Wi-Fi tips page does not list a general price in text. Check the onboard portal.

As of November 2026.

Streaming and calls

Singapore Airlines says streaming services, voice calls and video calls are not supported. It recommends messaging, email and browsing.

VPNs

Singapore Airlines does not state a general VPN rule on its Wi-Fi tips page.

Which planes have it

Wi-Fi is available on most aircraft above 10,000 feet. Weather, coverage and airspace restrictions can interrupt service; check the airline’s current guidance for your flight.

How to connect

  1. Once Wi-Fi is available, turn on Wi-Fi and join KrisWorld.

  2. Open the portal. If it does not appear, enter kw.sq.com in your browser.

  3. Select a complimentary plan if eligible, or buy an available plan.

The airline recommends adding a KrisFlyer number to an Economy or Premium Economy booking at least 1.5 hours before departure.

On board with Kilobat

Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait. On a plane:

  • The sign-in page. When it doesn’t open by itself, the menu bar says This Wi-Fi wants you to sign in, with Open sign-in page. Turn your VPN on after you’ve signed in.
  • Mark it metered. macOS treats plane Wi-Fi as unlimited. Mark it Metered in Kilobat’s Wi-Fi menu or with kilobat networks cost metered, and Kilobat skips its own speed tests. If automatic switching is enabled, it switches to Travel.
  • Updates wait. With Pro, paused updaters enabled and the network filter on, macOS Software Update, App Store downloads, Google Updater and Microsoft AutoUpdate wait for an unmetered network. The apps keep working.
  • See what’s using it. Every app’s upload and download, live in the menu bar, so a messaging-only plan isn’t spent on a sync you forgot.
  • Send later. A big upload, such as Dropbox syncing a folder, shows as a row with its speed. With Pro, Send later can hold it until you’re on unmetered Wi-Fi again, for up to eight hours while Kilobat is open.
  • Know what’s slow. Health shows latency and loss, and with Pro their history through the flight. Those measurements can help you investigate a slow connection. When Slack or Zoom won’t load, Is it them or me? reads the service’s status page.

More in what to do before you board.

Download for Mac ↓
brew install seifip/kilobat/kilobat

Questions

Can I stream video on Singapore Airlines Wi-Fi?

No. Singapore Airlines says streaming and voice and video calls are not supported on its Wi-Fi.

Sources

Checked on 2 November 2026.