The wall of shame

Connectivity hell.
Who’s breaking the Wi-Fi.

Airlines, trains, hotels and internet providers, ranked by how often people say their connection let them down in public.

The 10 most complained about

  1. 1 Comcast XfinityInternet provider 404 complaints
  2. 2 SpectrumInternet provider 370 complaints
  3. 3 Delta Air LinesAirline 315 complaints
  4. 4 AT&TInternet provider 285 complaints
  5. 5 VerizonInternet provider 222 complaints
  6. 6 T-MobileInternet provider 161 complaints
  7. 7 Virgin MediaInternet provider 125 complaints
  8. 8 RogersInternet provider 106 complaints
  9. 9 EEInternet provider 82 complaints
  10. 10 United AirlinesAirline 74 complaints

Counts as of 5 November 2026. Windows: 30d = 30 days, 90d = 90 days, YTD = this year. Sparklines show the last 30 full days (UTC). Each name links to a page that keeps its address, for sharing.

Every complaint so far, by type

Complaints since tracking began, per ranked company.

  1. Delta Air Lines320
  2. United Airlines75
  3. Southwest Airlines59
  4. American Airlines53
  5. JetBlue23
  6. British Airways19
  7. easyJet18
  8. Alaska Airlines13
  9. Air India7
  10. KLM7
  11. Air Canada6
  12. Lufthansa6
  13. Qantas6
  14. Emirates5
  15. Frontier Airlines5

Who’s climbing, who’s falling

Rank by complaints each week among ranked networks, top 10. Rank 1 is at the top; a gap means no complaints that week, or outside the top 10.

W41W42W43W44W45 Spectrum: #3 in 2026-W41 (69)Spectrum: #2 in 2026-W42 (101)Spectrum: #3 in 2026-W43 (63)Spectrum: #1 in 2026-W44 (91)Spectrum: #1 in 2026-W45 (55) Comcast Xfinity: #2 in 2026-W41 (70)Comcast Xfinity: #3 in 2026-W42 (97)Comcast Xfinity: #1 in 2026-W43 (114)Comcast Xfinity: #2 in 2026-W44 (86)Comcast Xfinity: #2 in 2026-W45 (45) Airtel: #3 in 2026-W45 (32) EE: #4 in 2026-W45 (29) T-Mobile: #6 in 2026-W41 (47)T-Mobile: #7 in 2026-W42 (36)T-Mobile: #7 in 2026-W43 (26)T-Mobile: #7 in 2026-W44 (28)T-Mobile: #5 in 2026-W45 (28) Jio: #6 in 2026-W45 (24) Rogers: #7 in 2026-W41 (19)Rogers: #8 in 2026-W42 (22)Rogers: #8 in 2026-W44 (27)Rogers: #7 in 2026-W45 (22) AT&T: #4 in 2026-W41 (61)AT&T: #4 in 2026-W42 (64)AT&T: #2 in 2026-W43 (68)AT&T: #3 in 2026-W44 (76)AT&T: #8 in 2026-W45 (20) Verizon: #5 in 2026-W41 (52)Verizon: #5 in 2026-W42 (38)Verizon: #4 in 2026-W43 (61)Verizon: #4 in 2026-W44 (58)Verizon: #8 in 2026-W45 (20) Vodafone: #10 in 2026-W45 (10) Delta Air Lines: #1 in 2026-W41 (105)Delta Air Lines: #1 in 2026-W42 (124)Delta Air Lines: #5 in 2026-W43 (42)Delta Air Lines: #5 in 2026-W44 (40) Virgin Media: #8 in 2026-W41 (18)Virgin Media: #5 in 2026-W42 (38)Virgin Media: #10 in 2026-W43 (24)Virgin Media: #5 in 2026-W44 (40) United Airlines: #10 in 2026-W41 (14)United Airlines: #9 in 2026-W42 (18)United Airlines: #9 in 2026-W44 (23) Starlink: #7 in 2026-W43 (26)Starlink: #10 in 2026-W44 (22) Frontier Communications: #6 in 2026-W43 (29) O2: #9 in 2026-W43 (25) American Airlines: #9 in 2026-W41 (15)American Airlines: #10 in 2026-W42 (15) Southwest Airlines: #10 in 2026-W42 (15) Delta Air Lin… +1Delta Air Lines, Virgin MediaUnited Airlin…United AirlinesStarlinkStarlinkFrontier Comm…Frontier CommunicationsO2O2American Airl… +1American Airlines, Southwest Airlines Delta Air Lines 1Comcast Xfinity 2Spectrum 3AT&T 4Verizon 5T-Mobile 6Rogers 7Virgin Media 8American Airlines 9United Airlines 101 Spectrum2 Comcast Xfinity3 Airtel4 EE5 T-Mobile6 Jio7 Rogers8 AT&T8 Verizon10 Vodafone

Weeks are ISO weeks (Monday to Sunday, UTC); the latest is still in progress. Ties share a rank.

How this is counted

Based on public complaints on X, Reddit, Hacker News and forums.

Only networks with at least 3 complaints in the last 90 days are ranked. Each page links up to three sample posts. Counts refresh nightly.

Stuck on one of them right now?

Most bad travel Wi-Fi fails in a findable place: the captive portal never appears, DNS is blocked until you log in, a VPN fights the login page, or the link really is that slow. Kilobat checks Wi-Fi, router, internet and DNS on your Mac in turn and names the hop that’s failing, so you know whether to retry the portal or switch to your phone.

MacBook does not get online on plane Wi-Fi, but the phone doesRead the guide →Train Wi-Fi on a Mac: make it usable, or switch to your hotspotRead the guide →Hotel Wi-Fi on a Mac: sign-ins, device limits and lagRead the guide →Wi-Fi login page does not appear on a MacRead the guide →In-flight Wi-Fi on a MacAirlines and providers →