The hotel Wi-Fi guide · 9 hotel chains · checked 6 November 2026

Hotel Wi-Fi, chain by chain.

Who gets it free, what the faster tier costs, how many devices you can connect and how the sign-in page works, from each chain’s own pages.

  • 9chains checked
  • 8free for members or all
  • 4name their network

Every guide

Pick your chain

At a glance

Hotel chains compared

What each chain publishes, in a few words. “Not published” means its own pages don’t say. Prices and policies as of November 2026.

Hotel Wi-Fi compared by chain
ChainFree forFaster tierDevicesHow you sign inNetwork
AccorAll membersFree for all membersNot publishedNot publishedNot published
Choice HotelsEvery guest, per brand pagesNot publishedNot publishedLogin and password from front deskNot published
HiltonMembers booking directFree for DiamondNot publishedNot publishedNot published
IHGAll membersNot publishedNot publishedSurname, member number, roomNot published
MarriottMembers booking directFree for Gold Elite and aboveNot publishedRoom number and surnameMarriottBonvoy
Premier InnEvery guest£6 for 24 hoursUp to 3 on Ultimate Wi-FiChoose the networkPremier Inn Free Wi-Fi
Travelodge30 minutes every 24 hours£3.50 for 24 hoursUp to 2 per purchaseEmail and password on the portalTravelodge WiFi
HyattEvery guestNot publishedNot publishedVaries by hotel; Passpoint profileHyattPasspoint
WyndhamBasic Wi-Fi for Rewards membersNot publishedNot publishedNot publishedNot published

Connectivity hell

The hotel chains people complain about most

Public posts about hotel Wi-Fi on X, Reddit, Hacker News and forums, counted every night. A count of complaints, not a measured outage rate.

6Marriottcomplaints in 30 days, as of 5 November 2026

See the full board · How the count works

  1. Marriott 6 in 30 days

In the hotel with Kilobat

Hotel Wi-Fi that logs you out, and a Mac that knows it

Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait.

  • The sign-in page. When it doesn’t open by itself, the menu bar says This Wi-Fi wants you to sign in, with Open sign-in page. Turn your VPN on again after you’ve signed in. Free
  • Why it can’t connect. When a VPN, iCloud Private Relay or custom DNS hides the sign-in page, Kilobat names the layer that broke: VPN, DNS or the network. Free
  • See what’s using it. Every app’s upload and download, live in the menu bar, so you know which one is taking the shared link. Free
  • Logged out again. Kilobat learns how long sign-ins last on this network and warns you about five minutes before the next logout. Pro
  • Keep the slow tier for work. Mark the network Metered, and with automatic switching the Travel profile keeps backups and updaters off it while your apps keep working. Pro
Download for Mac ↓
brew install seifip/kilobat/kilobat
  • Free forever
  • Pro $29 once
  • 14-day refunds
  • macOS 14+
  • Open-source CLI

Pro is $29 once for two Macs, with a 7-day free trial and 14-day refunds.

Free
Safari3.2 MB/s824 MB
Cloud backup2.1 MB/s240 MB
Night Drive186 KB/s312 MB
Kilobat12 KB/s14 MB

What is eating your bandwidth? Live traffic for every app, right in your menu bar. Catch the backup choking your call.

Pro Travel · on a metered network
Cloud backup
Google UpdaterPaused
macOS Software UpdatePaused

Hotspot data gone in an hour? Travel blocks backups, and updaters wait until you’re off the hotspot. The apps keep working.

More travel guides

Wi-Fi for the rest of the trip

Questions

Which hotel chains have free Wi-Fi?

In these guides: Accor, all members; Choice Hotels, every guest, per brand pages; Hilton, members booking direct; IHG, all members; Marriott, members booking direct; Premier Inn, every guest; Travelodge, 30 minutes every 24 hours; Hyatt, every guest; Wyndham, basic Wi-Fi for Rewards members. Each guide says who qualifies and the catch, such as booking direct.

Do I need to book direct to get free hotel Wi-Fi?

At some chains, yes. Hilton and Marriott tie free Wi-Fi for members to bookings made through their own channels. Hyatt and Premier Inn give basic Wi-Fi to every guest. Check the chain’s guide.

Why does hotel Wi-Fi ask for my room number and surname?

The sign-in page checks you’re a guest before it lets you online. Marriott and IHG both say their pages can ask for your room number and last name.

Why won’t the hotel Wi-Fi sign-in page open on my Mac?

A VPN, iCloud Private Relay or your own DNS can keep the page from opening. Turn them off, open http://captive.apple.com in Safari, and turn the VPN on again after you’ve signed in. Kilobat shows Open sign-in page when a network is waiting for you.

How do I stop my Mac using up slow hotel Wi-Fi?

Kilobat shows which app is using the connection, live, so you can quit the one that’s hogging it. With Pro, mark the network Metered and the Travel profile keeps backups and updaters off it while your apps keep working.

Check in, sign in, and keep the Wi-Fi for what matters.

Download for Mac ↓
brew install seifip/kilobat/kilobat