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The hotel Wi-Fi guide · 9 hotel chains · checked 6 November 2026
Hotel Wi-Fi, chain by chain.
Who gets it free, what the faster tier costs, how many devices you can connect and how the sign-in page works, from each chain’s own pages.
- 9chains checked
- 8free for members or all
- 4name their network
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Every guide
Pick your chain
Worldwide 6
- Free for
- All members
- Faster tier
- Free for all members
- Free for
- Members booking direct
- Faster tier
- Free for Diamond
- Free for
- All members
- Faster tier
- Not published
MarriottBonvoy
- Free for
- Members booking direct
- Faster tier
- Free for Gold Elite and above
HyattPasspoint
- Free for
- Every guest
- Faster tier
- Not published
- Free for
- Basic Wi-Fi for Rewards members
- Faster tier
- Not published
At a glance
Hotel chains compared
What each chain publishes, in a few words. “Not published” means its own pages don’t say. Prices and policies as of November 2026.
| Chain | Free for | Faster tier | Devices | How you sign in | Network |
|---|---|---|---|---|---|
| All members | Free for all members | Not published | Not published | Not published | |
| Choice Hotels | Every guest, per brand pages | Not published | Not published | Login and password from front desk | Not published |
| Members booking direct | Free for Diamond | Not published | Not published | Not published | |
| IHG | All members | Not published | Not published | Surname, member number, room | Not published |
| Members booking direct | Free for Gold Elite and above | Not published | Room number and surname | MarriottBonvoy | |
| Premier Inn | Every guest | £6 for 24 hours | Up to 3 on Ultimate Wi-Fi | Choose the network | Premier Inn Free Wi-Fi |
| Travelodge | 30 minutes every 24 hours | £3.50 for 24 hours | Up to 2 per purchase | Email and password on the portal | Travelodge WiFi |
| Hyatt | Every guest | Not published | Not published | Varies by hotel; Passpoint profile | HyattPasspoint |
| Wyndham | Basic Wi-Fi for Rewards members | Not published | Not published | Not published | Not published |
Connectivity hell
The hotel chains people complain about most
Public posts about hotel Wi-Fi on X, Reddit, Hacker News and forums, counted every night. A count of complaints, not a measured outage rate.
6Marriottcomplaints in 30 days, as of 5 November 2026
-
Marriott 6 in 30 days
In the hotel with Kilobat
Hotel Wi-Fi that logs you out, and a Mac that knows it
Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait.
- The sign-in page. When it doesn’t open by itself, the menu bar says This Wi-Fi wants you to sign in, with Open sign-in page. Turn your VPN on again after you’ve signed in. Free
- Why it can’t connect. When a VPN, iCloud Private Relay or custom DNS hides the sign-in page, Kilobat names the layer that broke: VPN, DNS or the network. Free
- See what’s using it. Every app’s upload and download, live in the menu bar, so you know which one is taking the shared link. Free
- Logged out again. Kilobat learns how long sign-ins last on this network and warns you about five minutes before the next logout. Pro
- Keep the slow tier for work. Mark the network Metered, and with automatic switching the Travel profile keeps backups and updaters off it while your apps keep working. Pro
brew install seifip/kilobat/kilobat- Free forever
- Pro $29 once
- 14-day refunds
- macOS 14+
- Open-source CLI
Pro is $29 once for two Macs, with a 7-day free trial and 14-day refunds.
Hotspot data gone in an hour? Travel blocks backups, and updaters wait until you’re off the hotspot. The apps keep working.
More travel guides
Wi-Fi for the rest of the trip
Questions
Which hotel chains have free Wi-Fi?
In these guides: Accor, all members; Choice Hotels, every guest, per brand pages; Hilton, members booking direct; IHG, all members; Marriott, members booking direct; Premier Inn, every guest; Travelodge, 30 minutes every 24 hours; Hyatt, every guest; Wyndham, basic Wi-Fi for Rewards members. Each guide says who qualifies and the catch, such as booking direct.
Do I need to book direct to get free hotel Wi-Fi?
At some chains, yes. Hilton and Marriott tie free Wi-Fi for members to bookings made through their own channels. Hyatt and Premier Inn give basic Wi-Fi to every guest. Check the chain’s guide.
Why does hotel Wi-Fi ask for my room number and surname?
The sign-in page checks you’re a guest before it lets you online. Marriott and IHG both say their pages can ask for your room number and last name.
Why won’t the hotel Wi-Fi sign-in page open on my Mac?
A VPN, iCloud Private Relay or your own DNS can keep the page from opening. Turn them off, open http://captive.apple.com in Safari, and turn the VPN on again after you’ve signed in. Kilobat shows Open sign-in page when a network is waiting for you.
How do I stop my Mac using up slow hotel Wi-Fi?
Kilobat shows which app is using the connection, live, so you can quit the one that’s hogging it. With Pro, mark the network Metered and the Travel profile keeps backups and updaters off it while your apps keep working.
Check in, sign in, and keep the Wi-Fi for what matters.
brew install seifip/kilobat/kilobat