Train Wi-Fi guide
Italy

Italo Wi-Fi: Is it free, how to connect and where it works

Italo says all its trains offer free on-board Wi-Fi. Join .italo, enter your email and phone number, then the code sent by SMS.

Checked 6 November 2026 · prices and policies as of November 2026

Is it free? Free Italo says all its trains offer free on-board Wi-Fi, at no extra cost. Limits Not published Italo doesn’t publish a data cap, time limit or device limit. Where it works Italo describes its Wi-Fi as “powered by Starlink” satellite technology. Before you go Have your phone to hand for the SMS code before you try to sign in.

Step by step

How to connect to Italo Wi-Fi on a Mac

  1. Select the .italo Wi-Fi network on your device.

  2. Enter your email address and phone number.

  3. Enter the one-time code you receive by SMS.

  4. Open the Italo Live portal and start browsing.

You need a phone that can receive an SMS to finish signing in.

Free or paid

Who gets Italo Wi-Fi, and what it costs

  • Italo says all its trains offer free on-board Wi-Fi, at no extra cost.
  • Italo says the service is available for the whole journey, from boarding to arrival.
  • No app download or subscription is needed.

As of November 2026.

Coverage

Where Italo Wi-Fi works, and where it drops

  1. Italo describes its Wi-Fi as “powered by Starlink” satellite technology.

  2. In February 2026 Italo said Starlink would go onto its whole fleet of 25 AGV 575 and 26 Italo EVO trains, from mid-2026 to 2027.

  3. Italo says Starlink tests at 300 km/h reached over 400 Mbps with 25 ms latency.

  4. The Italo Live portal offers films, series, music, newspapers, podcasts and games, some even without an external connection.

The rules

Data limits, streaming on Italo

Limits and streaming

Italo doesn’t publish a data cap, time limit or device limit. It promises streaming of films, series and music without interruptions, but gives no streaming rule. It doesn’t publish a VPN rule.

Tips

Before you board

  1. 1

    Have your phone to hand for the SMS code before you try to sign in.

  2. 2

    Use the Italo Live portal’s stored content if the connection drops.

Connectivity hell

Italo Wi-Fi on the complaint board

Italo isn’t on the Connectivity hell board. These train operators have the most public Wi-Fi complaints in the last 30 days, as of 5 November 2026.

  1. Amtrak 10 in 30 days
  2. CrossCountry 7 in 30 days
  3. Avanti West Coast 5 in 30 days
  4. Brightline 4 in 30 days
  5. Eurostar 4 in 30 days

See the full board · How the count works

On board with Kilobat

Make a shared train link go further

Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait. On Italo Wi-Fi on board:

  • The sign-in page. When it doesn’t open by itself, the menu bar says This Wi-Fi wants you to sign in, with Open sign-in page. Turn your VPN on again after you’ve signed in. Free
  • Why it can’t connect. When a VPN, iCloud Private Relay or custom DNS hides the sign-in page, Kilobat names the layer that broke: VPN, DNS or the network. Free
  • See what’s using it. Every app’s upload and download, live in the menu bar, so you know which one is taking the shared link. Free
  • Mark it metered. macOS treats train Wi-Fi as unlimited. Mark it Metered and Kilobat skips its own speed tests; with automatic switching, Travel blocks backups and the like on that network. Pro
  • Send later. A big upload, such as Dropbox syncing a folder, can wait until you’re on unmetered Wi-Fi again, for up to eight hours while Kilobat is open. Pro
Download for Mac ↓
brew install seifip/kilobat/kilobat

Pro is $29 once for two Macs, with a 7-day free trial and 14-day refunds. More in saving hotspot data.

Free
Safari3.2 MB/s824 MB
Cloud backup2.1 MB/s240 MB
Night Drive186 KB/s312 MB
Kilobat12 KB/s14 MB

What is eating your bandwidth? Live traffic for every app, right in your menu bar. Catch the backup choking your call.

Pro Travel · on a metered network
Cloud backup
Google UpdaterPaused
macOS Software UpdatePaused

Hotspot data gone in an hour? Travel blocks backups, and updaters wait until you’re off the hotspot. The apps keep working.

Questions

Is Italo Wi-Fi free?

Yes. Italo says it is free on all its trains, at no extra cost.

Does Italo use Starlink?

Yes. Italo says its Wi-Fi is powered by Starlink, with the rollout across the fleet running from mid-2026 to 2027.

What is the Italo Wi-Fi network called?

Italo names its network .italo. Join it, then sign in on the page that opens.

Why won’t the Italo Wi-Fi sign-in page open on my Mac?

A VPN, iCloud Private Relay or your own DNS can keep the page from opening. Turn them off, open http://captive.apple.com in Safari, and turn the VPN on again after you’ve signed in. Kilobat shows Open sign-in page when a network is waiting for you.

Sources

Checked on 6 November 2026.

Get your Mac ready for the Italo Wi-Fi.

Download for Mac ↓
brew install seifip/kilobat/kilobat