Airline Wi-Fi guide
Latin America

LATAM Airlines Wi-FiWhat’s free, what it costs and how to connect

LATAM offers Wi-Fi on its single-aisle aircraft for flights within South America. LATAM Pass members message for free, Elite members browse for free, and others can buy a plan.

Checked 6 November 2026 · prices and policies as of November 2026

Free Wi-Fi LATAM Pass messaging; Elite browsing Elite LATAM Pass members (Gold, Platinum, Black and Black Signature) get free, unlimited browsing and messaging on flights within South America on single-aisle aircraft. Lowest listed price From US$2 7 plans listed below, as of November 2026. Streaming With a streaming plan LATAM sells streaming plans for one hour or the whole flight, and you can choose streaming in the portal. Voice and video calls No rule published LATAM Airlines doesn’t publish a rule on calls. VPN No rule published LATAM doesn’t publish a VPN rule. Which planes have it LATAM says every single-aisle aircraft in Brazil has Wi-Fi, as do most in Chile, Colombia, Ecuador and Peru.

Step by step

How to connect to LATAM Airlines Wi-Fi on a Mac

  1. Turn on airplane mode.

  2. Join the LATAM Play Wi-Fi network.

  3. Scan the QR code on your seat, or go to play.latam.com.

  4. Choose messaging, streaming or browsing.

  5. Log in to LATAM Pass, or register, and connect.

Free

What’s free on LATAM Airlines

  • Elite LATAM Pass members (Gold, Platinum, Black and Black Signature) get free, unlimited browsing and messaging on flights within South America on single-aisle aircraft.
  • Other LATAM Pass members get free text messaging in apps such as WhatsApp on the same flights.
  • If you aren’t a LATAM Pass member, LATAM says you can register to get free messaging. All free access is subject to availability.

As of November 2026.

Prices

What LATAM Airlines Wi-Fi costs

PlanPrice
Messaging (WhatsApp, Viber and iMessage)US$2
Browsing, 1 hourUS$5
Browsing, whole flightUS$8
Streaming, 1 hourUS$9
Streaming, whole flightUS$12
Monthly browsing planUS$28
Monthly streaming planUS$49.50

LATAM says these are reference prices in US dollars that vary with the local exchange rate, and that fees depend on the route and aircraft. You can only pay by credit card. Plans are sold on flights within Brazil, Chile, Colombia, Ecuador and Peru.

As of November 2026.

The rules

Streaming, calls and VPNs on LATAM Airlines Wi-Fi

Streaming and calls

Streaming: With a streaming planCalls: No rule published

LATAM sells streaming plans for one hour or the whole flight, and you can choose streaming in the portal. It doesn’t publish speed figures.

VPNs

No rule published

LATAM doesn’t publish a VPN rule.

Aircraft

Who provides LATAM Airlines Wi-Fi, and which planes have it

LATAM says every single-aisle aircraft in Brazil has Wi-Fi, as do most in Chile, Colombia, Ecuador and Peru. Wi-Fi is only on domestic flights within South America or between South American countries. SES said in July 2026 that LATAM had over 250 aircraft with Wi-Fi. LATAM announced long-haul Wi-Fi from Viasat in July 2025, starting in 2026, but its Wi-Fi page still covers single-aisle aircraft only.

Connectivity hell

LATAM Airlines Wi-Fi on the complaint board

LATAM Airlines isn’t on the Connectivity hell board. These airlines have the most public Wi-Fi complaints in the last 30 days, as of 5 November 2026.

  1. Delta Air Lines 315 in 30 days
  2. United Airlines 74 in 30 days
  3. Southwest Airlines 58 in 30 days
  4. American Airlines 51 in 30 days
  5. JetBlue 23 in 30 days

See the full board · How the count works

On board with Kilobat

Make a slow, shared link go further

Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait. On LATAM Airlines Wi-Fi:

  • The sign-in page. When it doesn’t open by itself, the menu bar says This Wi-Fi wants you to sign in, with Open sign-in page. Turn your VPN on after you’ve signed in.
  • Mark it metered. macOS treats plane Wi-Fi as unlimited. Mark it Metered in Kilobat’s Wi-Fi & Bluetooth menu or with kilobat networks cost metered, and Kilobat skips its own speed tests. If automatic switching is enabled, it switches to Travel.
  • Updates wait. With Pro, paused updaters enabled and the network filter on, macOS Software Update, App Store downloads, Google Updater and Microsoft AutoUpdate wait for an unmetered network. The apps keep working.
  • See what’s using it. Every app’s upload and download, live in the menu bar, so a messaging-only plan isn’t spent on a sync you forgot.
  • Send later. A big upload, such as Dropbox syncing a folder, shows as a row with its speed. With Pro, Send later can hold it until you’re on unmetered Wi-Fi again, for up to eight hours while Kilobat is open.
  • Know what’s slow. Health shows latency and loss, and with Pro their history through the flight. Those measurements can help you investigate a slow connection. When Slack or Zoom won’t load, Is it them or me? reads the service’s status page.
Download for Mac ↓
brew install seifip/kilobat/kilobat

Kilobat is free to download and use. Pro adds the parts marked Pro, for $29 once for two Macs, with a 7-day free trial and 14-day refunds. More in what to do before you board.

Free
Safari3.2 MB/s824 MB
Cloud backup2.1 MB/s240 MB
Night Drive186 KB/s312 MB
Kilobat12 KB/s14 MB

What is eating your bandwidth? Live traffic for every app, right in your menu bar. Catch the backup choking your call.

Pro Travel · on a metered network
Cloud backup
Google UpdaterPaused
macOS Software UpdatePaused

Hotspot data gone in an hour? Travel blocks backups, and updaters wait until you’re off the hotspot. The apps keep working.

Questions

Is LATAM Wi-Fi free?

Messaging is free for LATAM Pass members. Gold, Platinum, Black and Black Signature members also browse for free. Others pay from US$2.

Does LATAM have Wi-Fi on long-haul flights?

LATAM announced Viasat Wi-Fi for its wide-body fleet from 2026, on routes such as Santiago–Sydney. Its Wi-Fi page still lists single-aisle flights within South America only.

What is the LATAM Airlines Wi-Fi network called?

LATAM Airlines names its Wi-Fi network LATAM Play. Join it, then sign in on the page that opens.

Can you stream on LATAM Airlines Wi-Fi?

LATAM sells streaming plans for one hour or the whole flight, and you can choose streaming in the portal. It doesn’t publish speed figures.

Can you use a VPN on LATAM Airlines Wi-Fi?

LATAM doesn’t publish a VPN rule.

Why won’t the LATAM Airlines Wi-Fi sign-in page open on my Mac?

A VPN, iCloud Private Relay or your own DNS can keep the page from opening. Turn them off, open http://captive.apple.com in Safari, and turn the VPN on again after you’ve signed in. Kilobat shows Open sign-in page when a network is waiting for you.

Sources

Checked on 6 November 2026.

Get your Mac ready for LATAM Airlines Wi-Fi.

Download for Mac ↓
brew install seifip/kilobat/kilobat