Is it down? · Mail, files and documents
The card here reads Dropbox’s status page live. If it reports no problems, the fault is probably on your side, and Kilobat finds where.
Official status: status.dropbox.com ↗
brew install seifip/kilobat/kilobat
Dropbox
status.dropbox.com
Live status
This card reads Dropbox’s status page live when JavaScript is on. If nothing appears, open the page below.
What you notice says a lot about which side the problem is on. Kilobat checks both sides and says which.
An outage at Dropbox, or something on the path to it only: DNS, a VPN or proxy, a blocked host.
Why can’t it connect? checks every layer to dropbox.com, then Dropbox’s status page. If the page reports an outage and nothing on your side failed, it says “Dropbox is down for everyone, not you”. Free
This network: an office, school, hotel or country rule, or its DNS.
Kilobat compares this network’s DNS with one encrypted lookup and tests the secure connection, then says “looks blocked on this network, not down”, with what it measured. Free
Your own line: Wi-Fi, the router, your provider or DNS. Not Dropbox.
Router and internet latency side by side show whether your own line is slow. Pro names the failing link, Wi-Fi, router, internet or DNS, with a fix. Free Pro
The path from your Mac to Dropbox: DNS, a VPN or proxy, IPv6, or the server’s answer.
“Dropbox’s status page reports no problems”, then the layer that broke and what to try next. Free
Dropbox loads only if every step works. A status page covers the last one; Kilobat checks the five before it too.
Why can’t it connect? Free
Name Dropbox and Kilobat checks your Wi-Fi, DNS, VPN and proxy, the connection and the server’s answer, then asks Dropbox’s status page. When the page reports an outage and nothing on your side failed, the verdict leads with it. When your Mac is the problem, it says so first.
# Is it them? Dropbox’s status page
$ kilobat down dropbox
# Or me? Every layer from this Mac to Dropbox
$ kilobat why dropbox.comThe app’s proxy isn’t answering.
Why can’t it connect? Kilobat tests the request and path the app itself uses, its own proxy, IPv6 and tunnels included, and names the layer that broke.
What Kilobat watches
Kilobat matches apps and sites to the right status page by bundle ID and domain, so a failing Dropbox points at Dropbox’s status page, not a guess.
If Dropbox won’t connect
Dropbox asks networks to allow it by domain name, not address, because it also uses other companies’ servers.
dropbox.com, dropboxapi.com, dropboxstatic.com and dropboxusercontent.com.dropbox.comDropbox's official domains for its product, API and static content.80 and 443 TCP*.dropboxusercontent.comA Dropbox domain on its list of verified domains, with hosts such as dl.dropboxusercontent.com.From Dropbox’s own help pages, listed under Sources. Kilobat’s guides cover DNS, VPN and proxy trouble on a Mac.
kilobat down, kilobat why and the MCP tool service_statusPro is $29 once for two Macs, with a 7-day free trial and 14-day refunds. Free for students.
The official answer is Dropbox’s status page, status.dropbox.com, which Dropbox’s team updates. The card at the top of this page reads it live in your browser and repeats only what it says.
When Dropbox’s status page reports no problems, the cause is usually on your side or on the way: your Wi-Fi or router, your provider, DNS, a VPN or proxy, or a network that blocks it. Try mobile data: if Dropbox works there, your network is the problem. Kilobat checks each of these and names the one that failed.
Connections from the Dropbox app, and the sites dropbox.com, dropboxapi.com, dropboxusercontent.com, matched to Dropbox’s status page. It checks your own line first, then asks the page.
Yes. When Dropbox keeps failing to connect while your own line is fine, and Dropbox’s status page reports trouble, you get one notification per incident. Turn it off in Settings.
No. It sends a plain request to the status page, with no cookies and nothing about you, your network or your apps. Read the privacy notice.
Yes: the status checks, the notifications and Why can’t it connect? are free. Kilobat Pro, $29 once, adds findings with a fix for your own network, possible causes of call freezes and history.
Checked on 6 November 2026.
brew install seifip/kilobat/kilobat