Mesh system · Plume

Plume Home (HomePass) pods: restart, updates, UPnP and guest Wi-Fi

Plume makes SuperPods, small plug-in Wi-Fi pods that form a mesh managed from the Plume cloud. There is no web admin page: you manage everything in the Plume Home app, formerly called HomePass.

Sign in
The Plume Home app
App
Plume Home (iOS and Android)
Password
There is no router admin password. You sign in to the app with the email address of your Plume account, by a link Plume emails you, or with a password if you set one during setup.
Models
SuperPod with WiFi 6E, SuperPod with WiFi 6, SuperPod (WiFi 5), PowerPod, Pod

Checked 1 November 2026. Plume Home app as of 2026, with SuperPods (WiFi 5, WiFi 6 and WiFi 6E). Plume’s help pages link separate steps for HomePass 3.141.5 and earlier, where most router settings sat under Menu & Settings › Adapt › Advanced Settings.

Sign in to the Plume Home (HomePass)

Plume says it offers no local web interface; setup and every setting are in the Plume Home app.

  1. Open the Plume Home app and tap Sign In.

  2. Enter your account email and tap Next.

  3. Tap Open email app and tap the verification link in Plume’s email.

  4. Or tap Switch to password if you set a password during setup.

  5. If the account has more than one location, pick the one to manage.

The app normally keeps you signed in. A new network is set up with Create account in the same app, using the email the pods were bought with.

Restart it properly

Plume documents restarting by power, not from the app.

  1. Unplug the modem from power for at least 30 seconds.

  2. Unplug the gateway pod and anything connected to it by Ethernet.

  3. Reconnect the Ethernet cables, then plug the gateway pod back in.

  4. Plug the modem back in and wait until it shows an internet connection.

  5. Wait at least 2 minutes, until the gateway pod’s light stops blinking.

Restart one pod

  1. Unplug the pod and plug it back in.

  2. Its light should turn on solid, pulse while it connects, then turn off.

A pod that keeps pulsing can’t reach another pod: move it closer.

Schedule a restart

Plume’s help pages describe no scheduled restart.

Update the firmware

Pods update themselves overnight when the network isn’t busy. You can’t update them manually in the app.

  1. To check the version, open the Network page in the app.

  2. On the Connectivity tab, scroll to Extenders and tap any extender tile.

  3. Tap View details on the pod you want; the firmware version is at the top.

See connected devices

  1. Open the Devices page in the app to see connected devices, grouped by person.

  2. Tap a device to open its details.

  3. To cut it off for a while, tap Timeout, choose a duration and tap Start Timeout.

  4. On a person’s profile, Timeout pauses all of their devices at once.

A Timeout can last 30 minutes to 23 hours 59 minutes, or until you cancel it. Recurring pauses are set up as a Focus schedule.

UPnP and port forwarding

UPnP, port forwarding and the other router settings only work when Plume is in Router mode. In Bridge mode your own router handles them. Plume says UPnP is on by default.

  1. Open the Settings page and tap the Network tile.

  2. Scroll down and slide the UPnP toggle on or off.

Plume warns that UPnP adds an attack vector, because any app or device on the network can open ports. It calls manual forwarding safer. Turn UPnP off if you don’t need it. With Plume set to Router mode behind another router (double NAT), port forwarding and UPnP can fail.

Port forwarding

  1. Reserve an IP for the device first, on the same Network page.

  2. Tap IP reservations and choose the device.

  3. Enter a port name, the external and internal port, and the protocol.

  4. Tap Add; add more with Add a Port.

Port ranges aren’t supported: each port needs its own rule. Plume says not to use UPnP and manual port forwarding at the same time.

NAT-PMP

Plume’s help pages don’t mention NAT-PMP.

Prioritise calls and gaming

Plume’s help pages document no QoS or device-priority setting for Plume Home.

2.4 and 5 GHz, and the channel

Plume uses one Wi-Fi name for all bands and can’t split them. It steers each device to the better band itself.

  1. For a smart device that only sets up on 2.4 GHz, join your Plume Wi-Fi with your phone.

  2. In the app, open the Network page and tap your phone in the device list.

  3. Tap IoT onboarding mode, then Enable 2.4 GHz.

  4. Set up the smart device in its own app within 60 minutes.

  5. Tap IoT onboarding mode again and Disable 2.4 GHz when done.

Plume suggests Wi-Fi names with only English letters and numbers; symbols and spaces can trouble smart devices.

Change the channel

There is no manual channel setting. Plume optimises the network regularly and may change channels on either band during that process.

Mesh: which node a device uses

Every Plume network is a mesh of pods. The first pod, the gateway, connects to your modem or router.

  1. To add a pod, open the Network page and the Connectivity tab.

  2. Scroll to Extenders and tap +.

  3. Plug the pod in and stay close until the app finds it, then claim it with +.

  4. Pods without Bluetooth are added by QR code or serial number under Other setup options.

  5. Tap All Done, then check each pod’s health on its tile.

Plume suggests about 30 to 40 feet between SuperPods, closer through concrete or brick. Wiring pods to your router by Ethernet improves performance.

Guest network

Plume Home has no separate guest network. Instead you add guest passwords to the WPA2 Wi-Fi, each with its own access and expiry.

  1. Open the Network page and tap the WPA2 Passwords tile.

  2. Open the Guest tab and tap Create guest password.

  3. Enter the guest’s name, choose any devices to share, and tap Next.

  4. Enter a password of 8 to 63 characters, choose when it expires, and tap Create.

  5. To share it, tap the Share icon on the Home page’s network tile for a QR code.

Guest passwords don’t work on a WPA3-only network; add a WPA2 network first.

DNS settings

By default Plume uses your provider’s DNS servers. Custom DNS works only in Router mode.

  1. Open the Settings page and tap the Network tile.

  2. Scroll to the DNS section and turn on Custom DNS.

  3. Tap Primary DNS, enter an IPv4 address and tap Save.

  4. Do the same for Secondary DNS.

Only IPv4 DNS servers can be set. Plume says its security features work with any DNS server. In Bridge mode, set DNS on your router instead.

Connection status and logs

  1. If the app alerts you that the network is offline, the gateway pod has lost the internet.

  2. Check the modem first, then restart it and the gateway pod as in the restart steps above.

  3. For one offline pod, check its power and its light, and move it closer to a working pod.

  4. Use the pod health indicator in the app; poor signal often explains a pod that drops out.

Manuals and downloads

Links go to the maker’s own pages.

Questions

Does Plume have a web admin page?

No. Plume says there is no local web interface; you set up and manage the network in the Plume Home app.

Can I split 2.4 GHz and 5 GHz into two networks?

No. Plume uses one name for all bands. For a 2.4 GHz-only smart device, use IoT onboarding mode during its setup.

Why can’t I find port forwarding?

Router settings appear only when Plume runs in Router mode. In Bridge mode, set them on your own router.

Sources

Checked on 1 November 2026.

See what your router can’t tell you

Kilobat is a Mac menu-bar app that watches the network from your side: which app is using it, whether the Wi-Fi, the router or the provider is slow, and why a call froze.

Download for Mac ↓
brew install seifip/kilobat/kilobat