Airline · Asia-Pacific

Japan Airlines Wi-Fi

Japan Airlines offers a free hour of Wi-Fi on international flights, with longer paid plans. First and Business Class passengers receive complimentary access.

Network
See connection instructions below; the network name may depend on the aircraft.
Free
The international one-hour plan is free.

Checked 2 November 2026. Prices and policies as of November 2026.

Who provides it

  • SES (Intelsat)

    JAL names Intelsat among its Wi-Fi providers. SES acquired Intelsat and announced an expanded multi-orbit installation.

  • Panasonic Avionics

    JAL also names Panasonic Avionics among its Wi-Fi providers.

What’s free

  • The international one-hour plan is free. First and Business Class passengers receive complimentary internet access.
  • JAL has also expanded streaming availability on domestic flights. The service and availability can vary by aircraft.

As of November 2026.

Prices

PlanPrice
International one-hour planFree
International three-hour plan$14.40
International flight plan, 24 hours$18.80

JAL lists discounted prices for eligible JAL payment cards. Time starts at first login.

As of November 2026.

Streaming and calls

JAL says video streaming is available on domestic flights. Its service and capacity differ by aircraft and route.

VPNs

JAL does not state a general VPN rule on the international Wi-Fi service page.

Which planes have it

Service availability depends on aircraft and flight conditions. Check the leaflet on board and JAL’s current guidance for your flight.

How to connect

  1. Enable airplane mode and turn on Wi-Fi.

  2. Select Japan Airlines or JAL-WiFi, as available.

  3. Open the onboard portal and select a plan. JAL also offers a connection shortcut in its app.

Follow the instructions on the onboard leaflet if the portal does not open.

On board with Kilobat

Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait. On a plane:

  • The sign-in page. When it doesn’t open by itself, the menu bar says This Wi-Fi wants you to sign in, with Open sign-in page. Turn your VPN on after you’ve signed in.
  • Mark it metered. macOS treats plane Wi-Fi as unlimited. Mark it Metered in Kilobat’s Wi-Fi menu or with kilobat networks cost metered, and Kilobat skips its own speed tests. If automatic switching is enabled, it switches to Travel.
  • Updates wait. With Pro, paused updaters enabled and the network filter on, macOS Software Update, App Store downloads, Google Updater and Microsoft AutoUpdate wait for an unmetered network. The apps keep working.
  • See what’s using it. Every app’s upload and download, live in the menu bar, so a messaging-only plan isn’t spent on a sync you forgot.
  • Send later. A big upload, such as Dropbox syncing a folder, shows as a row with its speed. With Pro, Send later can hold it until you’re on unmetered Wi-Fi again, for up to eight hours while Kilobat is open.
  • Know what’s slow. Health shows latency and loss, and with Pro their history through the flight. Those measurements can help you investigate a slow connection. When Slack or Zoom won’t load, Is it them or me? reads the service’s status page.

More in what to do before you board.

Download for Mac ↓
brew install seifip/kilobat/kilobat

Questions

Is Japan Airlines Wi-Fi free?

The international one-hour plan is free. Longer plans are paid, and First and Business Class receive complimentary access.

Sources

Checked on 2 November 2026.