Airline · Europe

Virgin Atlantic Wi-Fi

Virgin Atlantic’s Starlink Wi-Fi is free for Flying Club members and is on every A350 so far. Other aircraft may offer paid Wi-Fi, priced by aircraft.

Provider: Starlink, Current onboard WiFi (provider not named)
Network: See connection instructions below; the network name may depend on the aircraft.
Free: Starlink Wi-Fi is free and unlimited for Flying Club members on Starlink aircraft.

Checked 1 November 2026. Prices and policies as of November 2026.

Who provides it

Starlink
The A350 fleet, with other aircraft being fitted as the rollout continues. Virgin Atlantic expects fleet-wide completion in 2027.
Current onboard WiFi (provider not named)
A330-300, A330neo and Boeing 787-9 aircraft not yet fitted with Starlink. Virgin Atlantic doesn’t name the provider.

What’s free

Starlink Wi-Fi is free and unlimited for Flying Club members on Starlink aircraft. Flying Club is free to join; Virgin Atlantic suggests joining before you fly.
On Starlink flights you can also watch the Sport 24 and Sport 24 Extra channels free on your own device. Open them from the guide in Vera, the seatback system.
On the A330neo, before Starlink, the first 20 minutes of internet are free. Facebook Messenger and Bloomberg stay free for the whole flight.
The A330-300 has no free internet tier.

As of November 2026.

Prices

Plan	Price
A330neo, 1 hour	£5.99
A330neo, full flight	£18.99
A330-300, messaging, full flight	£2.99
A330-300, 1 hour	£5.99
A330-300, full flight	£20.99
B787-9, messaging / basic surf / premium surf, full flight	£2.99 / £12.99 / £29.99
B787-9, streaming, 3 hours	£24.99

Prices differ by aircraft. Starlink is free for Flying Club members. You pay by credit or debit card, and some aircraft also take Apple Pay, Google Pay or PayPal.

As of November 2026.

Streaming and calls

On Starlink you can stream, game, browse and message, and Virgin Atlantic quotes speeds of up to 1 Gbps. Short voice calls are fine, but video calls are not allowed. Use headphones, and turn calls off when the cabin lights are dimmed. On the A330-300, Virgin Atlantic says the Wi-Fi is “not quite up to streaming”.

VPNs

Virgin Atlantic doesn’t publish a VPN rule. Its Starlink Wi-Fi is Friendly WiFi certified and filters content, and it says inappropriate sites are blocked on its older Wi-Fi.

Which planes have it

Virgin Atlantic says Starlink is available across its A350 fleet, with other aircraft being fitted. Virgin Atlantic planned to connect about two-thirds of its fleet by the end of 2026. The A330neo is due to finish in 2027, when the whole fleet should have Starlink.

How to connect

On a Starlink aircraft:

Connect to the Virgin Atlantic WiFi network.
Sign in with your Flying Club details. If you aren’t a member, join before you fly.
You can connect several devices.

On other aircraft, keep flight mode on and turn Wi-Fi on once the crew switches it on after take-off. You are sent to virgin-atlantic-wifi.com to choose a package. Service runs above 10,000 ft and is switched off over some restricted regions. A paid package works on one device at a time, but with an account you can move it to another.

On board with Kilobat

Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait. On a plane:

The sign-in page. When it doesn’t open by itself, the menu bar says This Wi-Fi wants you to sign in, with Open sign-in page. Turn your VPN on after you’ve signed in.
Mark it metered. macOS treats plane Wi-Fi as unlimited. Mark it Metered in Kilobat’s Wi-Fi menu or with kilobat networks cost metered, and Kilobat skips its own speed tests. If automatic switching is enabled, it switches to Travel.
Updates wait. With Pro, paused updaters enabled and the network filter on, macOS Software Update, App Store downloads, Google Updater and Microsoft AutoUpdate wait for an unmetered network. The apps keep working.
See what’s using it. Every app’s upload and download, live in the menu bar, so a messaging-only plan isn’t spent on a sync you forgot.
Send later. A big upload, such as Dropbox syncing a folder, shows as a row with its speed. With Pro, Send later can hold it until you’re on unmetered Wi-Fi again, for up to eight hours while Kilobat is open.
Know what’s slow. Health shows latency and loss, and with Pro their history through the flight. Those measurements can help you investigate a slow connection. When Slack or Zoom won’t load, Is it them or me? reads the service’s status page.

Questions

Is Virgin Atlantic Wi-Fi free?

Yes for Flying Club members on Starlink aircraft, including the A350 fleet. On the A330neo the first 20 minutes are free. Other aircraft charge from £2.99.

Can I make calls on Virgin Atlantic Wi-Fi?

On Starlink, short voice calls are allowed, but video calls are not. Use headphones and keep calls off when the cabin lights are dimmed.

Sources

Checked on 1 November 2026.