Telia Wifi-router login, restart, ports and band steering

Sign in to the Telia Wifi-router

1. Connect your Mac to the router by Wi-Fi or an Ethernet cable.

2. Open http://192.168.1.1 in your browser. On a TG799, try 192.168.1.254 if it doesn’t load.

3. Enter Administrator and the access key from the label.

4. Click Sign in. On the F1, choose whether to change the password now or later.

5. Click Advanced interface on the F1 or TG799 to see every setting.

Forgotten the password? Hold the reset button for about 15 seconds until the lights go out. That erases your settings, including the Wi-Fi name and password, and a fibre router can take up to 30 minutes to reload its software.

Restart it properly

1. Sign in to the F1 and open the System Info card.

2. Under Configuration, click Restart.

3. Wait a few minutes until the Internet lamp is green again.

Telia’s Fixa tool on telia.se can also troubleshoot and report faults for you. Don’t use Reset or the reset button to restart: both restore factory settings.

With the power switch

1. Switch the router off with its on/off button, or unplug the power.

2. Wait a few seconds, switch it back on and wait until the Internet lamp is steady green.

Schedule a restart

Telia documents no scheduled restart.

Update the firmware

Telia’s help pages describe no manual update. On the F1, a flashing orange status lamp means it is in software change mode; on the TG799v2, a flashing green lamp means an upgrade is running. Leave the router on until it finishes.

See connected devices

1. Sign in to the F1 and click the Devices card.

2. Choose Devices List for each device’s details, or Global Information for an overview.

3. To fix a device’s IP address, open Local Network and click Add new static lease.

4. Enter the Hostname, MAC address and IP, then save.

UPnP and port forwarding

Telia’s Swedish help pages document no UPnP IGD or NAT-PMP switch. Telia’s F1 user guide says UPnP and NAT-PMP are off in the factory configuration but doesn’t show where to turn them on.

Each open port lets traffic from the internet reach a device directly; open only what a game or app needs. Telia blocks ports 25, 53, 135–139 and 445 in its network, and more on its Wifi-routers.

Open ports on a Sagemcom F@st 5370e

1. Sign in at 192.168.1.1 and click Access Control, then the Port Forwarding tab.

2. Enter a Custom Service name and set Service to Other.

3. Pick the Protocol and the Internal Host (the device’s IP or MAC address).

4. Enter the External Port and the same Internal Port, then save.

Open ports on a TG799

1. Sign in and click WAN Services, then Add new port mapping.

2. Enter a Name, the Protocol, the WAN port and LAN port.

3. Pick the device under Destination and click + to add the rule.

Prioritise calls and gaming

Telia documents no QoS or device-priority setting on its routers. The F1’s Parental Controls only block sites or set access times.

2.4 and 5 GHz, and the channel

On the F1, band steering is automatic: one network name covers 2.4 and 5 GHz. Telia’s F1 guide shows how to split them.

1. Sign in to the F1 and click the Wireless card.

2. Open the AP section.

3. Set Split to ON to make separate 2.4 and 5 GHz networks.

4. Change SSID name or Wireless Password if you like, then click Save.

Band steering on the 5370e or TG799 Xtream

1. On the 5370e, click Wi-Fi; on the TG799 Xtream, click Advanced interface › Wireless and pick your network.

2. Set Band steering (or Band steering Enabled) to ON or OFF and save.

Pause 5 GHz for 15 minutes

1. In Telia Smart Control, tap Wifi-inställningar › Avancerade inställningar (Wi-Fi settings › Advanced settings).

2. Tap Pausa wifi temporärt (Pause Wi-Fi temporarily) to help a device join 2.4 GHz.

Change the channel

Telia’s help pages document no channel setting for these routers.

Mesh: which node a device uses

Telia’s Wi-Fi repeaters extend the router’s network under the same name.

1. Place the repeater near the router, plug it in and wait for a steady green lamp.

2. Connect it to the router with a network cable and press its power button.

3. After about 30 seconds of green, unplug the cable.

4. Use Telia Smart Control to find a good spot, then plug the repeater in there.

The app can also install the repeater for you.

Guest network

1. Open Telia Smart Control and choose gästnätverk (guest network).

2. Tap the house with a cog, then Wifi-detaljer (Wi-Fi details) to set the name and password.

Telia Smart Control works with the F1 and the Sagemcom F@st 5370e. Telia’s F1 guide says guest devices can’t reach your home network.

In the F1 web interface

1. Sign in, click the Wireless card and open the AP section.

2. Select Guest instead of Home, then set State to ON.

3. Change the name or password if you like; Generate QRCode makes a code for guests.

4. Click Save.

DNS settings

Telia documents no way to change the DNS servers its routers hand out. Set custom DNS on the Mac instead.

Connection status and logs

1. Check the Internet lamp; steady green means connected and steady red means a connection fault.

2. On the F1, the Broadband card shows the connection status and Internet Access the settings it received.

3. Click Diagnostics for Ping & Traceroute, a Connection check and per-port Network statistics.

4. Or run Telia’s Fixa tool on telia.se to troubleshoot and report a fault.

Telia’s help pages don’t describe an event log on these routers.

Manuals and downloads

• Telia: Guider om bredband (routers)
• Telia: Telia F1 Router User Guide (PDF, Telia Norway)

Links go to the maker’s own pages.

Questions

Sources

• Telia: Öppna portar på router
• Telia: Döp om routerns trådlösa nätverk
• Telia: Fabriksåterställ wifi-router
• Telia: Ändra frekvensband på router (band steering)
• Telia: Förstå routerns lampor
• Telia: Brygga din router
• Telia: Koppla in wifi-repeater
• Telia: Förbättra ditt wifi hemma
• Telia: Telia F1 Router User Guide (PDF, Telia Norway)

Checked on 1 November 2026.