Error messages
Wi-Fi says “No Internet Connection” on Mac
macOS shows “No Internet Connection” under a Wi-Fi network when the Mac joined the network but cannot reach the internet through it.
Symptoms
- The Wi-Fi menu shows “No Internet Connection” under the network name.
- Wi-Fi settings show the same text.
- VoiceOver reads the signal strength, then “No Internet Connection”.
Likely causes
- A Wi-Fi login page. Hotel, café and airport networks hold traffic until you sign in. See Wi-Fi login page does not appear on a Mac.
- The router has no internet. The router's link to the provider is down.
- No valid address. The Mac did not get an address from the router. See Mac has a self-assigned IP address.
- A DNS or filter problem. Apple does not document the test that macOS uses for this label. DNS and filters can affect it.
How to check
Open any website. A login page shows that the network needs you to sign in.
Show the address and router of the Wi-Fi service.
networksetup -getinfo Wi-FiFind the router address in the
gatewayline. Then ping it.route -n get default ping -c 5 192.168.1.1Ping an address on the internet. This test does not use DNS.
ping -c 5 1.1.1.1Look up a name. If ping works but this fails, DNS is the problem.
dscacheutil -q host -a name apple.com
How to fix it
Sign in to the login page, if there is one.
Restart the router if other devices on the network also have no internet.
Renew the DHCP lease. See Renew the DHCP lease on a Mac.
Follow the full steps in Mac connected to Wi-Fi but no internet.
With Kilobat
Check Wi-Fi, the router, the internet, DNS and a login page in one command.
kilobat diagnoseThese Kilobat checks are free. AI agents run them through MCP with
diagnose_connectionanddiagnose_network. See Find why one site or API won't connect.
Questions
Does the label mean that my Wi-Fi is broken?
No. The Wi-Fi link works. The internet behind the router, a login page or the address is the problem.
Sources
- Error text in WiFiSettingsKit.framework, macOS 27.2 (Localizable.loctable)
- Apple Support: Use the Wi-Fi status menu on Mac
- Apple Support: If your Mac isn't connecting to the internet over Wi-Fi
- Apple Developer News: How to modernize your captive network (22 June 2020)
Sources checked on 29 October 2026. Man pages are the ones installed with macOS; open one with man <name> in Terminal.