---
title: "ScotRail Wi-Fi complaints and help · Kilobat"
url: "https://kilobat.app/train-wifi/scotrail"
description: "How often people publicly complain about ScotRail’s Wi-Fi: 4 in 30 days, 4 in 90, 4 since tracking began. Based on public complaints on X, Reddit, Hacker News and forums."
---

Train · Connectivity hell

# ScotRail

Scenic route, buffering included.

## Public Wi-Fi complaints

**4**30 days (joint #47 overall)

**4**90 days (joint #47 overall)

**4**This year (joint #47 overall)

**4**All time

As of 5 November 2026. The chart shows complaints per full UTC day since tracking began. See [how this is counted](https://kilobat.app/connectivity-hell#methodology).

Public complaints

## In their own words

Examples behind the count. The wall moves on its own; hover, focus or touch it to pause.

> [View this post on X ↗](https://x.com/LesleyTBaird/status/2117643961875751138)

> [View this post on X ↗](https://x.com/MaciejDokurno/status/2116860327816016153)

> [View this post on X ↗](https://x.com/mrwillowx/status/2109297068636360986)

> [View this post on X ↗](https://x.com/MaciejDokurno/status/2116860327816016153)

> [View this post on X ↗](https://x.com/mrwillowx/status/2109297068636360986)

> [View this post on X ↗](https://x.com/LesleyTBaird/status/2117643961875751138)

Find the failing hop

## Give support something they can investigate.

When a connection fails, Kilobat checks your Mac’s Wi-Fi, router, internet access and DNS in turn. That helps separate a local signal or router problem from a fault farther along the route.

Keep dated results and test conditions. The free support report helps you explain what happened. If you paid for access, keep your receipt and booking details and contact the operator through its official support channel.

You decide what to include and send it yourself. Measurements from one Mac cannot establish service-wide uptime or prove operator fault.

[Get Kilobat for Mac](https://kilobat.app/#pricing)

Example Kilobat finding showing a provider route that slows in the evening while other sites remain fast.

Example finding: the route beyond your home, not just a speed-test number.

## Keep investigating

- [Connectivity hell](https://kilobat.app/connectivity-hell): Compare public complaint counts across providers.