--- title: "Rogers Xfinity Gateway (Ignite) login, restart, port forwarding and Pods: a practical guide" url: "https://kilobat.app/routers/rogers-ignite-gateway" description: "Sign in to a Rogers Ignite or Xfinity Gateway at 10.0.0.1, restart or reset it, see and pause devices, forward ports, split bands, fix WiFi Pods and bridge it." --- Provider box · Rogers # Rogers Xfinity Gateway (Ignite) login, restart, port forwarding and Pods The Rogers Xfinity Gateway, formerly the Ignite WiFi Gateway, is the modem and router Rogers supplies with Rogers Xfinity Internet. You manage it mainly in the Rogers Xfinity app; the admin page at `https://10.0.0.1` covers the rest. Rogers Xfinity Gateway (Ignite) Sign in The Rogers Xfinity app or `10.0.0.1` App Rogers Xfinity app (iOS and Android), signed in with your MyRogers or MyRogers (Shaw) username Password The admin username is `admin`. The admin password is the unique code on the label on the bottom of the gateway. The first time you sign in, the gateway asks you to create a new admin password. Models Rogers Xfinity Gateway Gen 4, Rogers Xfinity Gateway Gen 3 (XB8), Rogers Xfinity Gateway Gen 2 (XB7), Rogers Xfinity Gateway Gen 1 (XB6) **Checked 1 November 2026.** Rogers Xfinity Gateway Gen 1 (XB6), Gen 2 (XB7), Gen 3 (XB8) and Gen 4, with the Rogers Xfinity app as of 2026. Older Rogers Hitron modems such as the CODA-4582 use different menus. ## Sign in to the Rogers Xfinity Gateway (Ignite) Some settings, such as the admin password and bridge mode, need the browser admin page. 1. Connect your Mac to the gateway’s Wi-Fi or plug it in with a cable. 2. Open `https://10.0.0.1` in your browser. 3. If a certificate warning appears, choose the option to continue, such as **Show details** in Safari. 4. Sign in with `admin` and the password from the label. 5. To change the admin password, select **Troubleshooting › Change Password** and save. Forgot the admin password? Rogers says to factory reset the gateway with its button, which erases all your settings; then set it up again in the Rogers Xfinity app. ## Restart it properly A restart can take several minutes. Internet, and Rogers home phone on the gateway, are down meanwhile. 1. Open the Rogers Xfinity app and select **WiFi**, then **View WiFi equipment**. 2. Select the gateway modem. 3. Select **Restart**, then **Restart Gateway**. ### Restart from the admin page 1. Sign in at `https://10.0.0.1` and select **Troubleshooting › Reset/Restore Gateway**. 2. Choose **Reset** to restart the whole modem. 3. Or choose **Reset WiFi Module** or **Reset WiFi Router** to restart only those parts. **Restore WiFi Settings** and **Restore Factory Settings** on the same page erase settings. Use them only if you mean to. ### Restart by hand 1. Unplug the gateway’s power cord. 2. Wait 30 seconds and plug it back in. 3. Wait for the light on top to turn solid white. ### Factory reset with the button 1. On Gen 1, hold the **Reset** button under the coax connection until the light turns green. 2. On Gen 2 and Gen 3, hold the **WPS** button above the phone ports for at least 30 seconds. 3. On Gen 4, hold the **Reset** button on the back for 15 to 30 seconds. 4. Set the gateway up again in the Rogers Xfinity app. A factory reset removes your Wi-Fi name, password, port forwards and bridge mode. Note your custom settings first. ### Schedule a restart Rogers documents no scheduled restart. **Kilobat can help.** Kilobat Pro’s [router check-up](https://kilobat.app/docs/home-network#router-checkup) learns how fast this router usually answers, says when a restart is due, and checks the next day whether it helped. ## Update the firmware 1. Leave the gateway plugged in and online; Rogers installs software updates automatically. 2. If the light alternates amber and green, an update is in progress. 3. Wait at least 10 minutes; the gateway restarts on its own when done. Rogers documents no way to check for or start an update yourself. ## See connected devices 1. Open the Rogers Xfinity app and select **Devices**. 2. A green dot means online, a pause symbol paused, and a greyed-out icon not connected. 3. Select a device and open **Device Details** to see its maker; select **Edit** to rename it. 4. To cut one off, select **WiFi**, pick the device and select **Pause Device**. 5. To remove an old device, open it from **Connect**, select **Device Details**, then **Forget Device**. Pausing blocks internet over your home network only, not mobile data. Group devices into profiles under **WiFi › Manage People** to pause them together. **Kilobat can help.** Kilobat’s [new-device alerts](https://kilobat.app/docs/home-network#new-devices) tell you when a device you haven’t seen joins your home Wi-Fi. **Tools › Devices** lists what answers on the network, and you can name each one. ## UPnP and port forwarding Rogers’ help pages don’t mention UPnP or NAT-PMP for the Rogers Xfinity Gateway, so there is no documented switch for it. Port forwarding is documented in the app. Rogers says the gateway blocks potentially harmful inbound access, which is why some apps need forwarded ports. Every forwarded port is open to the internet, so remove rules you no longer use. Rogers advises port forwarding over DMZ, which it calls a security risk. ### Port forwarding 1. Give the device a fixed IP address first, as Rogers recommends. 2. In the app, select **WiFi › View WiFi equipment › Advanced Settings › Port Forwarding**. 3. Select **Add Port Forward** and choose the device from the list. 4. Pick a preset such as PlayStation, or **Manual Setup** for your own ports. 5. To change or remove a rule, select **Edit** next to it, then **Apply Edits** or **Delete this Port Forward**. A device must be connected to your home network to appear in the list. ### Use your own router (bridge mode) 1. Sign in at `https://10.0.0.1` and select **Gateway › At a Glance**. 2. Next to **Bridge Mode**, select **Enable** and confirm with **OK**. 3. Wait about 90 seconds, then plug your router into either Ethernet port. Bridge mode turns off the gateway’s Wi-Fi and the Rogers Xfinity app, and disables WiFi Boost Pods. With Rogers home phone, unplug the gateway for 10 seconds afterwards and check for a dial tone. **Kilobat can help.** Without UPnP traffic counters, Kilobat’s [call reports](https://kilobat.app/video-calls) still name a busy app on your Mac or a Wi-Fi problem, but can’t point at another device at home. ## Prioritise calls and gaming Rogers documents no QoS or device-priority setting for the Rogers Xfinity Gateway. For games and calls, Rogers suggests plugging the device into the gateway with an Ethernet cable. **Kilobat can help.** Run Kilobat’s [stutter test](https://kilobat.app/guides/recipes/test-call-stutter) before and after you change priorities, to see whether calls really got smoother. ## 2.4 and 5 GHz, and the channel Band steering is on by default: one Wi-Fi name, and the gateway steers each device to the best band. Gen 3 adds 6 GHz. 1. Open the Rogers Xfinity app and select **WiFi › WiFi details**. 2. Select **Edit WiFi settings**. 3. Tick **Use different names and passwords for 2.4 GHz and 5 GHz WiFi** to split the bands, or untick it to merge them. 4. Enter the Wi-Fi names and passwords, then select **Apply Changes**. With WiFi Boost Pods you can’t split the bands: Pods need a single Wi-Fi name and password. ### Change the channel Rogers’ current help pages show no channel setting for the Rogers Xfinity Gateway. **Kilobat can help.** Kilobat shows which band and channel your Mac is on, and `kilobat channels` suggests the least crowded channel. More in [crowded Wi-Fi channels](https://kilobat.app/guides/wifi-channel-congestion) and [Wi-Fi on a Mac](https://kilobat.app/wifi-analyzer-mac). ## Mesh: which node a device uses Rogers Xfinity WiFi Boost Pods, formerly Ignite WiFi Pods, extend the gateway’s Wi-Fi as a mesh. The app warns with a **Pod Offline** notice when one drops out. 1. Open the Rogers Xfinity app and select the **Overview** or **Connect** tab. 2. Check each Pod; a green status means it is online. 3. If a Pod is offline, select it and tap **Help me Fix it**. 4. Place each Pod about halfway between the gateway and the weak spot, not in it. Don’t plug Pods into a power bar, extension cord or switched outlet. **Kilobat can help.** When your Mac moves to another node or band, Kilobat’s Health says so, so a weaker node isn’t taken for a router problem. See [find a better Wi-Fi spot](https://kilobat.app/guides/recipes/find-better-wifi-spot). ## Guest network Rogers’ guest Wi-Fi guide covers only its older Hitron modems and eero, not the Rogers Xfinity Gateway, so there is no documented separate guest network. ### A Guest profile for visitors’ devices 1. In the app, select **WiFi** and pick a visitor’s device. 2. Select **Assign this Device**, choose **Guest** and select **Save**. This only labels devices on your main network; it doesn’t isolate them. **Kilobat can help.** Kilobat can show a network as a QR code, so guests join with their phone’s camera: [share Wi-Fi with a QR code](https://kilobat.app/guides/recipes/share-wifi-qr-code). ## DNS settings Rogers documents no way to change the DNS servers on the Rogers Xfinity Gateway. Set DNS on the Mac instead, or use your own router with the gateway in bridge mode. **Kilobat can help.** Before you change DNS, [compare resolvers with Kilobat](https://kilobat.app/guides/recipes/pick-faster-dns) to see which answers fastest from your home. ## Connection status and logs 1. Check [rogers.com/outage](https://www.rogers.com/outage) for a known outage in your area. 2. Look at the light on the gateway. Solid white means online; solid red or amber means it lost the network. 3. If it lost the network, unplug the gateway, plug it back in and wait at least 5 minutes. 4. To test speed, open the app and select **WiFi › Troubleshoot › Test your whole home network**. Flashing amber means it is looking for a signal: tighten the coax cable at both ends. **Kilobat can help.** When the line keeps dropping, Kilobat’s [provider report](https://kilobat.app/docs/health#report) lists outages, latency and speed tests against your plan, ready to send to your provider. ## Manuals and downloads - [Rogers: Manage your Rogers Xfinity Gateway](https://www.rogers.com/support/internet/manage-your-rogers-xfinity-gateway) - [Rogers: Easy Installation Guide for the Rogers Xfinity Gateway](https://www.rogers.com/support/internet/easy-setup-guide-rogers-xfinity-gateway) Links go to the maker’s own pages. ## Questions **Is the Ignite WiFi Gateway the same as the Rogers Xfinity Gateway?** Yes. Rogers renamed Ignite to Rogers Xfinity, and its old Ignite support addresses now lead to the Rogers Xfinity Gateway pages. **Why can’t I see separate 2.4 and 5 GHz networks?** Band steering is on by default, and WiFi Boost Pods need one network name. Split the bands in **Edit WiFi settings** only if you have no Pods. ## Sources - [Rogers Support: Manage your Rogers Xfinity Gateway](https://www.rogers.com/support/internet/manage-your-rogers-xfinity-gateway) - [Rogers Support: How to restart or reset the Rogers Xfinity Gateway](https://www.rogers.com/support/internet/how-to-restart-or-reset-the-rogers-xfinity-gateway-modem) - [Rogers Support: Use Port Forwarding with Rogers Xfinity](https://www.rogers.com/support/internet/use-port-forwarding-with-rogers-xfinity) - [Rogers Support: Turn Bandsteering on and off for the Rogers Xfinity Gateway](https://www.rogers.com/support/internet/how-to-ensure-bandsteering-is-on-for-the-rogers-xfinity-gateway) - [Rogers Support: Manage your devices with the Rogers Xfinity app](https://www.rogers.com/support/internet/manage-your-devices-with-the-rogers-xfinity-app) - [Rogers Support: How to pause WiFi access with the Rogers Xfinity app](https://www.rogers.com/support/internet/pause-devices-wifi-access-with-rogers-xfinity-app) - [Rogers Support: Troubleshooting your Rogers Xfinity WiFi Boost Pod extenders](https://www.rogers.com/support/internet/troubleshooting-rogers-xfinity-wifi-boost-pods) - [Rogers Support: How to turn on bridge mode on your Rogers Xfinity Gateway](https://www.rogers.com/support/internet/turn-bridge-mode-on-or-off-for-your-rogers-xfinity-gateway) - [Rogers Support: How to troubleshoot internet with Rogers Xfinity Gateway](https://www.rogers.com/support/internet/unable-to-access-the-internet-rogers-xfinity-gateway) - [Rogers Support: Set Up a Guest WiFi Network](https://www.rogers.com/support/internet/set-up-a-guest-wifi-network) Checked on 1 November 2026. ## See what your router can’t tell you Kilobat is a Mac menu-bar app that watches the network from your side: which app is using it, whether the Wi-Fi, the router or the provider is slow, and why a call froze. [Download for Mac ↓](https://kilobat.app/downloads/Kilobat-1.31.1.dmg?via=site) ``` brew install seifip/kilobat/kilobat ``` ## More router guides - [Bell Giga Hub](https://kilobat.app/routers/bell-giga-hub): The Giga Hub is the modem-router Bell supplies with Fibe Internet. - [Xfinity Gateway](https://kilobat.app/routers/xfinity-gateway): The Xfinity Gateway is the combined modem and router Xfinity rents out.