--- title: "Is Box down right now? Live status, or is it you?" url: "https://kilobat.app/is-box-down" description: "Box not loading? See Box’s status page live, then tell an outage from your own Wi-Fi, DNS or network, with Kilobat’s free Mac checks." --- Is it down? · Mail, files and documents # Is Box down right now? The card here reads Box’s status page live. If it reports no problems, the fault is probably on your side, and Kilobat finds where. Official status: [status.box.com ↗](https://status.box.com) [Download for Mac ↓](https://kilobat.app/downloads/Kilobat-1.33.1.dmg?via=site) ``` brew install seifip/kilobat/kilobat ``` Box status.box.com Live status This card reads Box’s status page live when JavaScript is on. If nothing appears, open the page below. [Open status.box.com ↗](https://status.box.com) ## Sound familiar? - “Is Box down, or is it just me?” - “Box won’t load, but everything else does.” - “It works on my phone, but not on my Mac.” - “Should I restart the router, or wait it out?” ## Your connection, or their outage? What you notice says a lot about which side the problem is on. Kilobat checks both sides and says which. 1. ### Only Box fails; everything else loads An outage at Box, or something on the path to it only: DNS, a VPN or proxy, a blocked host. Why can’t it connect? checks every layer to box.com, then Box’s status page. If the page reports an outage and nothing on your side failed, it says “Box is down for everyone, not you”. Free: 2. ### Box fails on this network, but works on mobile data This network: an office, school, hotel or country rule, or its DNS. Kilobat compares this network’s DNS with one encrypted lookup and tests the secure connection, then says “looks blocked on this network, not down”, with what it measured. Free: 3. ### Everything is slow, Box included Your own line: Wi-Fi, the router, your provider or DNS. Not Box. Router and internet latency side by side show whether your own line is slow. Pro names the failing link, Wi-Fi, router, internet or DNS, with a fix. Free: Pro: 4. ### Box’s status page is green, but Box still fails The path from your Mac to Box: DNS, a VPN or proxy, IPv6, or the server’s answer. “Box’s status page reports no problems”, then the layer that broke and what to try next. Free: ## Six links between you and Box. Box loads only if every step works. A status page covers the last one; Kilobat checks the five before it too. 1. **Your Mac**A VPN, proxy or app in the way 2. **Wi-Fi**Signal, noise and band 3. **Router**Latency and loss to it 4. **Provider**Latency and loss beyond it 5. **DNS**Whether box.com resolves, and how fast 6. **Box**Box’s status page, read live Why can’t it connect? Free: ## One check, both sides. Name Box and Kilobat checks your Wi-Fi, DNS, VPN and proxy, the connection and the server’s answer, then asks Box’s status page. When the page reports an outage and nothing on your side failed, the verdict leads with it. When your Mac is the problem, it says so first. Terminal ``` # Is it them? Box’s status page $ kilobat down box # Or me? Every layer from this Mac to Box $ kilobat why box.com ``` **Why can’t it connect?** Kilobat tests the request and path the app itself uses, its own proxy, IPv6 and tunnels included, and names the layer that broke. What Kilobat watches ## How Kilobat knows it’s Box. Kilobat matches apps and sites to the right status page by bundle ID and domain, so a failing Box points at Box’s status page, not a guess. ### Status page [status.box.com](https://status.box.com) ### On your Mac The Box app, by its bundle ID. ### Sites and hosts - `box.com` ## What’s free, and what Pro adds ### Free, for good Free: - Is it them or me? Status pages for 72 services, Box included - The outage at the top of Health, and in a connection check - A notification per outage while an app keeps failing - Whether the calling service had an outage, on every call card - `kilobat down`, `kilobat why` and the MCP tool `service_status` - Blocked on this network, or not available in your region, said as measured ### Pro, $29 once Pro: - Findings with a fix for router, DNS and login-page trouble - Possible causes of call freezes - Outage and latency history for your own line - Signal radar and channel crowding Pro is $29 once for two Macs, with a 7-day free trial and 14-day refunds. [Free for students](https://kilobat.app/students). ## Questions **Is Box down right now?** The official answer is Box’s status page, [status.box.com](https://status.box.com), which Box’s team updates. The card at the top of this page reads it live in your browser and repeats only what it says. **Why does Box work for other people but not for me?** When Box’s status page reports no problems, the cause is usually on your side or on the way: your Wi-Fi or router, your provider, DNS, a VPN or proxy, or a network that blocks it. Try mobile data: if Box works there, your network is the problem. Kilobat checks each of these and names the one that failed. **What does Kilobat check for Box?** Connections from the Box app, and the sites box.com, matched to Box’s status page. It checks your own line first, then asks the page. **Will Kilobat tell me when Box has an outage?** Yes. When Box keeps failing to connect while your own line is fine, and Box’s status page reports trouble, you get one notification per incident. Turn it off in Settings. **Does it send anything about me?** No. It sends a plain request to the status page, with no cookies and nothing about you, your network or your apps. Read the [privacy notice](https://kilobat.app/privacy). **Is it free?** Yes: the status checks, the notifications and Why can’t it connect? are free. Kilobat Pro, $29 once, adds findings with a fix for your own network, possible causes of call freezes and history. ## Other services Kilobat checks - [Is Gmail down?](https://kilobat.app/is-gmail-down) - [Is Google Drive down?](https://kilobat.app/is-google-drive-down) - [Is Google Docs down?](https://kilobat.app/is-google-docs-down) - [Is Google Calendar down?](https://kilobat.app/is-google-calendar-down) - [Is Google Chat down?](https://kilobat.app/is-google-chat-down) - [Is Outlook down?](https://kilobat.app/is-outlook-down) - [Is OneDrive down?](https://kilobat.app/is-onedrive-down) - [Is iCloud down?](https://kilobat.app/is-icloud-down) - [Is Dropbox down?](https://kilobat.app/is-dropbox-down) - [Is Notion down?](https://kilobat.app/is-notion-down) [All 72 services, live](https://kilobat.app/service-status) · [How Kilobat tells an outage from your connection](https://kilobat.app/is-it-down) · [Slow internet on a Mac](https://kilobat.app/slow-internet-mac) ## Sources - [Box’s status page](https://status.box.com) - [Box’s status page: the feed Kilobat reads](https://status.box.com/api/v2/summary.json) Checked on 6 November 2026. ## Next time Box stalls, know whose problem it is. [Download for Mac ↓](https://kilobat.app/downloads/Kilobat-1.33.1.dmg?via=site) ``` brew install seifip/kilobat/kilobat ```