---
title: "Thai Airways Wi-Fi: free tiers, prices, streaming and how to connect"
url: "https://kilobat.app/in-flight-wifi/thai-airways"
description: "THAI Sky Connect Wi-Fi from USD 0.99, free time for Royal Orchid Plus members and premium cabins, streaming, the aircraft and how to sign in."
---

Airline Wi-Fi guide
**Asia-Pacific**

# Thai Airways Wi-Fi: What’s free, what it costs and how to connect

Thai Airways calls its Wi-Fi THAI Sky Connect and sells unlimited chat, surf and streaming packages. Royal First Class passengers and Royal Orchid Plus Platinum members get it free for the whole flight.

Checked 6 November 2026 · prices and policies as of November 2026

Wi-Fi passThai Airways

(Network to join)Thai Airways doesn’t publish one

Free for

Premium cabins and members

Lowest price

From USD 0.99

Who provides it

- Neo Space Group (NSG Skywaves)

[How to connect ↓](https://kilobat.app/in-flight-wifi/thai-airways#connect)

[Free Wi-Fi Premium cabins and members Royal First Class passengers and Royal Orchid Plus Platinum members get unlimited free Wi-Fi.](https://kilobat.app/in-flight-wifi/thai-airways#free)[Lowest listed price **From USD 0.99** 3 plans listed below, as of November 2026.](https://kilobat.app/in-flight-wifi/thai-airways#prices)[Streaming Paid Streaming package THAI sells an unlimited Streaming package.](https://kilobat.app/in-flight-wifi/thai-airways#rules)[Voice and video calls No rule published Thai Airways doesn’t publish a rule on calls.](https://kilobat.app/in-flight-wifi/thai-airways#rules)[VPN No rule published Thai Airways doesn’t publish a VPN rule.](https://kilobat.app/in-flight-wifi/thai-airways#rules)[Which planes have it THAI says Sky Connect is on its A330-300, A350-900, Boeing 777-300ER, 787-8 and 787-9 aircraft, but not every one of them has it.](https://kilobat.app/in-flight-wifi/thai-airways#fleet)

Step by step

## How to connect to Thai Airways Wi-Fi on a Mac

THAI doesn’t publish the network name or full sign-in steps. Its Royal Orchid Plus page describes how members sign in.

1. Join Royal Orchid Plus at least 24 hours before your flight.
2. At check-in, look for the Wi-Fi code on your boarding pass.
3. On board, log in through the Wi-Fi portal with that code.

THAI doesn’t publish how to buy a package on board.

**Kilobat**

Thai Airways Wi-Fi

This Wi-Fi wants you to sign in

Open sign-in page

### Sign-in page didn’t open? Free:

A VPN, iCloud Private Relay or your own DNS can hide the airline’s page. Kilobat notices the network is waiting and opens the page in one click. Turn the VPN on again once you’re signed in.

Free

## What’s free on Thai Airways

- **Royal First Class** passengers and **Royal Orchid Plus Platinum** members get unlimited free Wi-Fi.
- **Royal Silk Class** passengers and **Royal Orchid Plus Gold** members get 60 minutes free. After that a charge applies.
- **Royal Orchid Plus Silver and Basic** members get 30 minutes free. After that a charge applies.
- THAI says this free Wi-Fi is on selected flights on the A350-900, Boeing 787-8, 787-9 and 777-300ER. Join Royal Orchid Plus at least 24 hours before your flight to get it.

As of November 2026.

Prices

## What Thai Airways Wi-Fi costs

| Plan | Price |
|---|---|
| Chatting (unlimited): LINE, Facebook Messenger, WhatsApp, WeChat and similar apps | USD 0.99 |
| Surfing (unlimited): social networks, web and email | USD 14.99 |
| Streaming (unlimited): streaming, browsing, email and social networks | USD 34.99 |

These prices are from THAI’s connectivity page. Another THAI Wi-Fi page lists Streaming at USD 39.99, and says the chat package excludes photos and other media files. Check the price on board.

As of November 2026.

The rules

## Streaming, calls and VPNs on Thai Airways Wi-Fi

### Streaming and calls

Streaming: Paid Streaming packageCalls: No rule published

THAI sells an unlimited Streaming package. It says availability and performance vary with the aircraft, the route and satellite coverage. NSG says its system gives up to 200 Mbps to the aircraft.

### VPNs

No rule published

Thai Airways doesn’t publish a VPN rule.

Aircraft

## Who provides Thai Airways Wi-Fi, and which planes have it

- ### Neo Space Group (NSG Skywaves)

  NSG said in April 2025 that it would retrofit THAI’s Boeing 777s from the third quarter of 2025. New A321neos and all 34 new Boeing 787s come factory-fitted with it.

THAI says Sky Connect is on its A330-300, A350-900, Boeing 777-300ER, 787-8 and 787-9 aircraft, but not every one of them has it. Another THAI page also lists the A321neo. NSG says its deal with THAI covers 80 aircraft. THAI doesn’t say which provider serves its A350s, A330s and older 787s. The service may stop for security, technical or operational reasons.

Connectivity hell

## Thai Airways Wi-Fi on the complaint board

Thai Airways isn’t on the Connectivity hell board. These airlines have the most public Wi-Fi complaints in the last 30 days, as of 5 November 2026.

1. [Delta Air Lines](https://kilobat.app/in-flight-wifi/delta-air-lines) **315** in 30 days
2. [United Airlines](https://kilobat.app/in-flight-wifi/united-airlines) **74** in 30 days
3. [Southwest Airlines](https://kilobat.app/in-flight-wifi/southwest-airlines) **58** in 30 days
4. [American Airlines](https://kilobat.app/in-flight-wifi/american-airlines) **51** in 30 days
5. [JetBlue](https://kilobat.app/in-flight-wifi/jetblue) **23** in 30 days

[See the full board](https://kilobat.app/connectivity-hell) · [How the count works](https://kilobat.app/connectivity-hell#methodology)

On board with Kilobat

## Make a slow, shared link go further

Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait. On Thai Airways Wi-Fi:

- **The sign-in page.** When it doesn’t open by itself, the menu bar says **This Wi-Fi wants you to sign in**, with **Open sign-in page**. Turn your VPN on after you’ve signed in.
- **Mark it metered.** macOS treats plane Wi-Fi as unlimited. Mark it **Metered** in Kilobat’s Wi-Fi & Bluetooth menu or with `kilobat networks cost metered`, and Kilobat skips its own speed tests. If automatic switching is enabled, it switches to Travel.
- **Updates wait.** With Pro, paused updaters enabled and the network filter on, macOS Software Update, App Store downloads, Google Updater and Microsoft AutoUpdate wait for an unmetered network. The apps keep working.
- **See what’s using it.** Every app’s upload and download, live in the menu bar, so a messaging-only plan isn’t spent on a sync you forgot.
- **Send later.** A big upload, such as Dropbox syncing a folder, shows as a row with its speed. With Pro, **Send later** can hold it until you’re on unmetered Wi-Fi again, for up to eight hours while Kilobat is open.
- **Know what’s slow.** Health shows latency and loss, and with Pro their history through the flight. Those measurements can help you investigate a slow connection. When Slack or Zoom won’t load, [Is it them or me?](https://kilobat.app/is-it-down) reads the service’s status page.

[Download for Mac ↓](https://kilobat.app/downloads/Kilobat-1.33.1.dmg?via=site)

```
brew install seifip/kilobat/kilobat
```

Kilobat is free to download and use. Pro adds the parts marked Pro, for $29 once for two Macs, with a 7-day free trial and 14-day refunds. More in [what to do before you board](https://kilobat.app/in-flight-wifi#before-you-board).

**What is eating your bandwidth?** Live traffic for every app, right in your menu bar. Catch the backup choking your call.

**Hotspot data gone in an hour?** Travel blocks backups, and updaters wait until you’re off the hotspot. The apps keep working.

## Questions

**Is Thai Airways Wi-Fi free?**

Royal First Class passengers and Royal Orchid Plus Platinum members get it free for the whole flight. Royal Silk Class and other members get 30 or 60 minutes free.

**How much is Thai Airways Wi-Fi?**

THAI lists unlimited chat at USD 0.99, surfing at USD 14.99 and streaming at USD 34.99 for the flight.

**Can you stream on Thai Airways Wi-Fi?**

THAI sells an unlimited Streaming package. It says availability and performance vary with the aircraft, the route and satellite coverage. NSG says its system gives up to 200 Mbps to the aircraft.

**Can you use a VPN on Thai Airways Wi-Fi?**

Thai Airways doesn’t publish a VPN rule.

**Why won’t the Thai Airways Wi-Fi sign-in page open on my Mac?**

A VPN, iCloud Private Relay or your own DNS can keep the page from opening. Turn them off, open `http://captive.apple.com` in Safari, and turn the VPN on again after you’ve signed in. Kilobat shows **Open sign-in page** when a network is waiting for you.

## Sources

- [Thai Airways: In-flight connectivity](https://www.thaiairways.com/en-th/content/in-flight-experience/in-flight-connectivity/)
- [Thai Airways: Complimentary in-flight Wi-Fi for Royal Orchid Plus members](https://www.thaiairways.com/en-gb/content/offers-Promotions/royal-orchid-plus/Complimentary-In-flight-Wi-Fi/)
- [Thai Airways: In-flight Wi-Fi and internet](https://www.thaiairways.com/en/experience_my_thai/in_the_air/wifi_onboard.page)
- [Neo Space Group: Thai Airways line-fits NSG Skywaves on its Boeing 787 fleet (11 November 2025)](https://neospacegroup.com/english/news/thai-airways-becomes-first-global-airline-to-line-fit-neo-space-groups-in-flight-connectivity-solution-on-boeing-787-dreamliner-fleet)
- [Neo Space Group: NSG and Thai Airways to equip 80 aircraft (8 April 2025)](https://neospacegroup.com/english/news/neo-space-group-and-thai-airways-strengthen-partnership-to-equip-80-aircraft-with-advanced-in-flight-connectivity)

Checked on 6 November 2026.

## More airline Wi-Fi guides

[**Singapore Airlines** (Free for)KrisFlyer members*Wi-Fi guide →*](https://kilobat.app/in-flight-wifi/singapore-airlines)[**Cathay Pacific** (Free for)Premium cabins and top tiers*Wi-Fi guide →*](https://kilobat.app/in-flight-wifi/cathay-pacific)[**Air New Zealand** (Free for)Free on selected flights*Wi-Fi guide →*](https://kilobat.app/in-flight-wifi/air-new-zealand)[**ANA (All Nippon Airways)** (Free for)Domestic flights*Wi-Fi guide →*](https://kilobat.app/in-flight-wifi/ana)

[All 36 airline Wi-Fi guides](https://kilobat.app/in-flight-wifi)

## Get your Mac ready for Thai Airways Wi-Fi.

[Download for Mac ↓](https://kilobat.app/downloads/Kilobat-1.33.1.dmg?via=site)

```
brew install seifip/kilobat/kilobat
```
