--- title: "Singapore Airlines Wi-Fi: free tiers, prices, streaming and how to connect" url: "https://kilobat.app/in-flight-wifi/singapore-airlines" description: "Singapore Airlines offers eligible passengers complimentary Wi-Fi. See KrisFlyer access, connection steps, streaming restrictions and coverage." --- Airline · Asia-Pacific # Singapore Airlines Wi-Fi Singapore Airlines offers complimentary Wi-Fi to eligible passengers and KrisFlyer members. Connect to KrisWorld after the aircraft reaches cruising altitude. Provider [Panasonic Avionics](https://kilobat.app/in-flight-wifi/panasonic-avionics), SITAONAIR Network `KrisWorld` Free Suites, First Class and Business Class passengers, PPS Club and supplementary cardholders receive complimentary Wi-Fi. **Checked 2 November 2026.** Prices and policies as of November 2026. ## Who provides it - **[Panasonic Avionics](https://kilobat.app/in-flight-wifi/panasonic-avionics)** Singapore Airlines names Panasonic as one of the service providers for purchased Wi-Fi. - **SITAONAIR** Singapore Airlines also names SITAONAIR as a service provider for purchased Wi-Fi. ## What’s free - Suites, First Class and Business Class passengers, PPS Club and supplementary cardholders receive complimentary Wi-Fi. - KrisFlyer members in Premium Economy and Economy also receive complimentary Wi-Fi. Add your membership number to your booking before departure. As of November 2026. ## Prices The airline offers paid plans on board but its Wi-Fi tips page does not list a general price in text. Check the onboard portal. As of November 2026. ## Streaming and calls Singapore Airlines says streaming services, voice calls and video calls are not supported. It recommends messaging, email and browsing. ## VPNs Singapore Airlines does not state a general VPN rule on its Wi-Fi tips page. ## Which planes have it Wi-Fi is available on most aircraft above 10,000 feet. Weather, coverage and airspace restrictions can interrupt service; check the airline’s current guidance for your flight. ## How to connect 1. Once Wi-Fi is available, turn on Wi-Fi and join `KrisWorld`. 2. Open the portal. If it does not appear, enter `kw.sq.com` in your browser. 3. Select a complimentary plan if eligible, or buy an available plan. The airline recommends adding a KrisFlyer number to an Economy or Premium Economy booking at least 1.5 hours before departure. ## On board with Kilobat Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait. On a plane: - **The sign-in page.** When it doesn’t open by itself, the menu bar says **This Wi-Fi wants you to sign in**, with **Open sign-in page**. Turn your VPN on after you’ve signed in. - **Mark it metered.** macOS treats plane Wi-Fi as unlimited. Mark it **Metered** in Kilobat’s Wi-Fi menu or with `kilobat networks cost metered`, and Kilobat skips its own speed tests. If automatic switching is enabled, it switches to Travel. - **Updates wait.** With Pro, paused updaters enabled and the network filter on, macOS Software Update, App Store downloads, Google Updater and Microsoft AutoUpdate wait for an unmetered network. The apps keep working. - **See what’s using it.** Every app’s upload and download, live in the menu bar, so a messaging-only plan isn’t spent on a sync you forgot. - **Send later.** A big upload, such as Dropbox syncing a folder, shows as a row with its speed. With Pro, **Send later** can hold it until you’re on unmetered Wi-Fi again, for up to eight hours while Kilobat is open. - **Know what’s slow.** Health shows latency and loss, and with Pro their history through the flight. Those measurements can help you investigate a slow connection. When Slack or Zoom won’t load, [Is it them or me?](https://kilobat.app/is-it-down) reads the service’s status page. More in [what to do before you board](https://kilobat.app/in-flight-wifi#before-you-board). [Download for Mac ↓](https://kilobat.app/downloads/Kilobat-1.31.1.dmg?via=site) ``` brew install seifip/kilobat/kilobat ``` ## Questions **Can I stream video on Singapore Airlines Wi-Fi?** No. Singapore Airlines says streaming and voice and video calls are not supported on its Wi-Fi. ## Sources - [Singapore Airlines: Wi-Fi tips and plans](https://krisworld.singaporeair.com/wifi/tips.html) - [Singapore Airlines: Wi-Fi FAQ](https://www.singaporeair.com/en_UK/ch/faq/onboard-experience/wi-fi/) - [Singapore Airlines: travel from Singapore](https://www.singaporeair.com/en_UK/sg/plan-travel/destinations/details/) Checked on 2 November 2026. ## More airlines - [Cathay Pacific](https://kilobat.app/in-flight-wifi/cathay-pacific): Providers and aircraft availability - [ANA (All Nippon Airways)](https://kilobat.app/in-flight-wifi/ana): Providers and aircraft availability - [Korean Air](https://kilobat.app/in-flight-wifi/korean-air): Providers and aircraft availability - [Air New Zealand](https://kilobat.app/in-flight-wifi/air-new-zealand): Providers and aircraft availability