--- title: "Air New Zealand Wi-Fi: free tiers, streaming and how to connect" url: "https://kilobat.app/in-flight-wifi/air-new-zealand" description: "Air New Zealand Wi-Fi is free on selected flights. Which planes have it, the AirNZ_InflightWiFi network, what you can’t do and how to connect." --- Airline · Asia-Pacific # Air New Zealand Wi-Fi Air New Zealand’s Wi-Fi uses Viasat technology, together with Panasonic Avionics and RAVE Aerospace. It’s free on selected flights, mostly on the international fleet. Provider [Viasat](https://kilobat.app/in-flight-wifi/viasat), [Panasonic Avionics](https://kilobat.app/in-flight-wifi/panasonic-avionics), RAVE Aerospace Network `AirNZ_InflightWiFi` Free Wi-Fi is free on selected flights. **Checked 1 November 2026.** Prices and policies as of November 2026. ## Who provides it - **[Viasat](https://kilobat.app/in-flight-wifi/viasat)** Selected international Boeing 777-300ER, Boeing 787-9 and Airbus A321neo and A320neo aircraft; check the flight because equipment varies. - **[Panasonic Avionics](https://kilobat.app/in-flight-wifi/panasonic-avionics)** Air New Zealand says the technology comes from Viasat “together with Panasonic Avionics and RAVE Aerospace”. - **RAVE Aerospace** Named alongside Viasat and Panasonic Avionics on Air New Zealand’s Wi-Fi page. ## What’s free - Wi-Fi is free on selected flights. Air New Zealand’s Wi-Fi page says “Your inflight Wi-Fi is on us.” - It’s available in all cabin classes on Wi-Fi-enabled aircraft, and you can use it until the aircraft prepares for landing. - Air New Zealand doesn’t say whether you need to be an Airpoints member. Its troubleshooting list includes a step to register for Wi-Fi. As of November 2026. ## Prices Air New Zealand publishes no Wi-Fi prices, because the service is free on Wi-Fi-enabled flights. Its Wi-Fi terms and conditions still describe access charges per aircraft and per flight, payable by card or a nominated Koru account. As of November 2026. ## Streaming and calls The Wi-Fi is for browsing, email, messages and social media. Air New Zealand says you can’t stream high-resolution or full-screen video, make voice or video calls, download or update apps, or use cloud storage. Real-time multiplayer games aren’t supported, and uploads are slower than downloads. ## VPNs Air New Zealand doesn’t publish a VPN rule. Its troubleshooting steps tell you to disconnect your VPN if the connection fails. ## Which planes have it Air New Zealand lists some 777-300ER aircraft as Wi-Fi enabled but its 777-367ER variants as not enabled. It also lists 787-9 and international A321neo and A320neo aircraft as equipped. Domestic aircraft are listed as not yet enabled: the domestic A321neo and A320, the ATR 72 and the Q300. Check the Air NZ app on the day you fly, as aircraft can change. ## How to connect In the Air NZ app, a Wi-Fi icon next to your flight shows that it has Wi-Fi. 1. Put your device in flight mode and wait a few minutes after take-off. 2. Turn Wi-Fi on while staying in flight mode. 3. Join the `AirNZ_InflightWiFi` network. 4. Open a browser, go to `wifi.airnz.com` and follow the on-screen instructions. If it doesn’t work, Air New Zealand suggests rejoining the network, refreshing, waiting a few minutes and disconnecting any VPN. Brief blackouts can happen on global flights, and Wi-Fi stops when the aircraft starts to descend. ## On board with Kilobat Kilobat is a Mac menu-bar app that shows what each app sends and holds back what can wait. On a plane: - **The sign-in page.** When it doesn’t open by itself, the menu bar says **This Wi-Fi wants you to sign in**, with **Open sign-in page**. Turn your VPN on after you’ve signed in. - **Mark it metered.** macOS treats plane Wi-Fi as unlimited. Mark it **Metered** in Kilobat’s Wi-Fi menu or with `kilobat networks cost metered`, and Kilobat skips its own speed tests. If automatic switching is enabled, it switches to Travel. - **Updates wait.** With Pro, paused updaters enabled and the network filter on, macOS Software Update, App Store downloads, Google Updater and Microsoft AutoUpdate wait for an unmetered network. The apps keep working. - **See what’s using it.** Every app’s upload and download, live in the menu bar, so a messaging-only plan isn’t spent on a sync you forgot. - **Send later.** A big upload, such as Dropbox syncing a folder, shows as a row with its speed. With Pro, **Send later** can hold it until you’re on unmetered Wi-Fi again, for up to eight hours while Kilobat is open. - **Know what’s slow.** Health shows latency and loss, and with Pro their history through the flight. Those measurements can help you investigate a slow connection. When Slack or Zoom won’t load, [Is it them or me?](https://kilobat.app/is-it-down) reads the service’s status page. More in [what to do before you board](https://kilobat.app/in-flight-wifi#before-you-board). [Download for Mac ↓](https://kilobat.app/downloads/Kilobat-1.31.1.dmg?via=site) ``` brew install seifip/kilobat/kilobat ``` ## Questions **Is Air New Zealand Wi-Fi free?** Yes, on selected flights. Air New Zealand says the Wi-Fi is on it, and publishes no prices. **Does Air New Zealand have Wi-Fi on domestic flights?** Not yet, according to its Wi-Fi page. The domestic A321neo and A320, the ATR 72 and the Q300 are listed as not yet enabled. **Can I make video calls on Air New Zealand Wi-Fi?** No. Air New Zealand lists voice calls, video calls and high-resolution or full-screen video streaming among the things you can’t do. ## Sources - [Air New Zealand: Free inflight Wi-Fi](https://www.airnewzealand.com/wifi) - [Air New Zealand: Inflight Wi-Fi experience](https://www.airnewzealand.com/en-nz/travel-info/experience/onboard/wifi) - [Air New Zealand: Wi-Fi terms and conditions](https://www.airnewzealand.com/en-nz/travel-info/experience/onboard/wifi-terms-and-conditions) - [Air New Zealand: Onboard your flight](https://www.airnewzealand.com/onboard-your-flight) Checked on 1 November 2026. ## More airlines - [Cathay Pacific](https://kilobat.app/in-flight-wifi/cathay-pacific): Providers and aircraft availability - [ANA (All Nippon Airways)](https://kilobat.app/in-flight-wifi/ana): Providers and aircraft availability - [Korean Air](https://kilobat.app/in-flight-wifi/korean-air): Providers and aircraft availability - [Japan Airlines](https://kilobat.app/in-flight-wifi/japan-airlines): Providers and aircraft availability