---
title: "ERR_INTERNET_DISCONNECTED on Mac: Chrome says No internet · Kilobat Guides"
url: "https://kilobat.app/guides/err-internet-disconnected.html"
description: "Chrome on your Mac shows No internet and ERR_INTERNET_DISCONNECTED. Check Wi-Fi, the address, the router and VPNs, then fix the cause."
---

Error messages

# ERR_INTERNET_DISCONNECTED in Chrome on Mac

Chromium describes this error as: “The Internet connection has been lost.” Chrome found no working connection on the Mac.

Applies to: Google Chrome and other Chromium browsers on all current macOS versions. · Checked: 29 October 2026

## Symptoms

- Chrome shows the heading “No internet” and ERR_INTERNET_DISCONNECTED.
- Safari shows “You Are Not Connected to the Internet” at the same time.

## Likely causes

- **Wi-Fi is off or not joined.** The Mac is not on any network.
- **No valid IP address.** The Mac did not get an address from the router. See [Mac has a self-assigned IP address](https://kilobat.app/guides/self-assigned-ip-address.html).
- **A VPN that blocks traffic.** Some VPNs block all traffic while they connect.
- **The router or provider is down.** If other devices also fail, the problem is not the Mac.

## How to check

1. Click the Wi-Fi icon in the menu bar. Make sure that Wi-Fi is on and that the Mac joined your network.
2. Show the address and router of the Wi-Fi service.

   ```
   networksetup -getinfo Wi-Fi
   ```
3. Find the router address in the `gateway` line. Then ping it.

   ```
   route -n get default
   ping -c 5 192.168.1.1
   ```
4. Ping an address on the internet. This test does not use DNS.

   ```
   ping -c 5 1.1.1.1
   ```

## How to fix it

1. Turn Wi-Fi off and on, or join your network again.
2. If the address starts with 169.254, renew the DHCP lease. See [Renew the DHCP lease on a Mac](https://kilobat.app/guides/renew-dhcp-lease-mac.html).
3. Disconnect the VPN for a test.
4. Restart the router if other devices also fail.

## With Kilobat

1. Check Wi-Fi, the router, the internet, DNS and a login page in one command.

   ```
   kilobat diagnose
   ```
2. Show when the Mac lost the connection.

   ```
   kilobat outages
   ```
3. These Kilobat checks are free. AI agents run them through MCP with `diagnose_connection` and `diagnose_network`. See [Find why one site or API won't connect](https://kilobat.app/guides/recipes/why-cant-it-connect.html).

## Questions

**Why does Chrome say No internet while Wi-Fi is connected?**

The link to the router works, but the Mac has no path to the internet. See [Mac connected to Wi-Fi but no internet](https://kilobat.app/guides/wifi-connected-no-internet.html).

## Sources

- [Chromium source: net/base/net_error_list.h](https://source.chromium.org/chromium/chromium/src/+/main:net/base/net_error_list.h)
- [Chromium source: components/error_page_strings.grdp](https://source.chromium.org/chromium/chromium/src/+/main:components/error_page_strings.grdp)
- [Apple Support: If your Mac isn't connecting to the internet over Wi-Fi](https://support.apple.com/en-us/101588)
- networksetup(8) and ping(8), man page installed with macOS 27.2

Sources checked on 29 October 2026. Man pages are the ones installed with macOS; open one with `man <name>` in Terminal.

## Related guides

- [Safari: “You Are Not Connected to the Internet” on Mac](https://kilobat.app/guides/safari-not-connected-to-internet.html): Safari shows this page when macOS has no internet connection for it.
- [Mac connected to Wi-Fi but no internet](https://kilobat.app/guides/wifi-connected-no-internet.html): A Wi-Fi connection is only the link to the router.
- [Mac has a self-assigned IP address](https://kilobat.app/guides/self-assigned-ip-address.html): If the Mac gets no answer from a DHCP server, it gives itself a link-local address from 169.254.0.0/16.
- [VPN connected but no internet on a Mac](https://kilobat.app/guides/vpn-connected-no-internet.html): A VPN sends traffic through a tunnel.