--- title: "MacBook won't connect to airplane Wi-Fi but iPhone does: fix it · Kilobat Guides" url: "https://kilobat.app/ar/guides/airline-wifi-mac" description: "The Mac joins the plane's Wi-Fi, but nothing loads while your phone works. Clear the VPN, DNS and private address settings that hide the sign-in page." --- # MacBook لا يتصل بإنترنت Wi-Fi الطائرة، والهاتف يتصل Plane Wi-Fi holds all traffic until you sign in on the airline's page. The phone often works because nothing on it hides that page. Applies to: All current macOS versions. The Off, Fixed and Rotating options for the private Wi-Fi address are in macOS 15 Sequoia and later. · تاريخ التحقق: 29 أكتوبر 2026 ## الأعراض - The Mac joins the plane's network, but no sign-in page opens. - Safari shows a security warning or a blank page. The phone signed in with no problems. - The Mac was online, then the airline's page asks you to sign in or pay again. - The airline's page says that your pass is in use on another device. ## الأسباب المحتملة - **A VPN or iCloud Private Relay.** A VPN or Private Relay can stop the plane network from sending you to its sign-in page. - **Custom or encrypted DNS.** A custom DNS server or a DNS profile does not use the plane's DNS. The network then cannot redirect you to its sign-in page. - **A new private Wi-Fi address.** The plane network can link a pass to the Wi-Fi address of a device. A new private address makes the Mac look like a new device. - **The phone signed in another way.** The phone can have signed in through the airline's app, or before the Mac joined. It often has no VPN or DNS profile either. - **The airline's own setup.** Airlines and their Wi-Fi providers use different sign-in pages and rules. Some show the page only after take-off. Some ask you to use their app. ## كيفية التحقق 1. Hold the Option key and click the Wi-Fi icon. Make sure that you are on the airline's network. 2. اعرض خوادم DNS لخدمة Wi-Fi. يظهر الخادم المخصص هنا. ``` networksetup -getdnsservers Wi-Fi ``` Output `There aren't any DNS Servers set on Wi-Fi.` means that the Mac uses the plane's DNS. 3. ابحث عن VPN في أعلى ترتيب الخدمات. ``` networksetup -listnetworkserviceorder ``` 4. ابحث عن ملفات تعريف DNS. في macOS 15 والإصدارات الأحدث، اختر قائمة Apple > إعدادات النظام > عام > إدارة الجهاز. 5. في macOS 13 و14، اختر قائمة Apple > إعدادات النظام > الخصوصية والأمن > ملفات التعريف. 6. Choose Apple menu > System Settings > Wi-Fi. Click Details next to the plane's network. 7. Read the values of Private Wi-Fi address and Limit IP address tracking. ## كيفية الإصلاح 1. Turn off the VPN until you are signed in. Also pause its kill switch, if it has one. 2. If the sign-in page does not appear, forget the network first. Then join it again from the Wi-Fi menu. 3. Forgetting the network removes its settings. Do it before the next steps, not after. 4. In the network's Details, turn off Limit IP address tracking. This also turns off Private Relay for that network. 5. Set Private Wi-Fi address to Fixed before you buy or redeem a pass. Do not change it after that. 6. If you use custom DNS, remove it for a short time. ``` sudo networksetup -setdnsservers Wi-Fi empty ``` يتطلب كلمة سر مسؤول. 7. If a DNS profile is installed, remove it for the flight. Install it again after you land. 8. افتح في المتصفح صفحة تستخدم http وليس https. مثلًا، افتح http://captive.apple.com. 9. Sign in, or buy or redeem the pass, on the airline's page. Use the address only if the airline gives it. 10. If the pass is in use on the phone, log out there first, if the airline's page allows it. 11. After you sign in, turn on the VPN, Private Relay and your DNS again. ## باستخدام Kilobat 1. Check for a sign-in page with Kilobat's diagnosis. ``` kilobat diagnose --json ``` المخرجات تكون قيمة `measurements.captivePortal` هي `true` عندما تطلب الشبكة تسجيل الدخول. 2. Show the address of the sign-in page that the network sent Kilobat's check to. ``` kilobat portal ``` Output When a sign-in page is in the way, it prints its address. `kilobat portal open` opens it in your browser. 3. إذا ضبطت DNS باستخدام Kilobat، فارجع إلى DNS الخاص بالشبكة لتسجيل الدخول. ``` kilobat dns automatic ``` 4. يتطلب تغيير DNS كلمة سر المسؤول. 5. For the provider, the price and how to connect on your airline, see [In-flight Wi-Fi by airline](https://kilobat.app/ar/in-flight-wifi). ## الأسئلة **Why does my phone work when the Mac does not?** The phone often signed in first, or through the airline's app. It also often has no VPN, custom DNS or DNS profile. **What is the address of my airline's sign-in page?** It differs by airline and Wi-Fi provider. Use the address only when the airline publishes it. Otherwise open http://captive.apple.com. **هل يمكنني استخدام VPN على Wi-Fi الطائرة؟** Turn it on only after you sign in. Airline rules for VPNs differ, and many airlines do not publish one. **Why do I have to pay again after I changed a setting?** The network can link the pass to the Wi-Fi address. A new private address or a forgotten network can look like a new device. ## المصادر - [أخبار مطوري Apple: كيفية تحديث شبكتك المقيدة (22 يونيو 2020)](https://developer.apple.com/news/?id=q78sq5rv) - [دعم Apple: استخدام عناوين Wi-Fi خاصة على أجهزة Apple](https://support.apple.com/en-us/102509) - [دعم Apple: إدارة iCloud Private Relay لمواقع ويب أو شبكات أو إعدادات نظام محددة](https://support.apple.com/en-us/102022) - [دعم Apple: تغيير إعدادات DNS على Mac](https://support.apple.com/guide/mac-help/change-dns-settings-on-mac-mh14127/mac) - [دعم Apple: إذا لم يتصل Mac بالإنترنت عبر Wi-Fi](https://support.apple.com/en-us/101588) - صفحة دليل networksetup(8) المثبتة مع macOS 27.2 تم التحقق في 29 أكتوبر 2026. ## أدلة ذات صلة - [لا تظهر صفحة تسجيل دخول Wi-Fi على Mac](https://kilobat.app/ar/guides/captive-portal-not-appearing): غالبًا ما تحتجز الشبكات العامة حركة البيانات حتى تسجّل الدخول في صفحة الدخول. - [عنوان Wi-Fi خاص على Mac](https://kilobat.app/ar/guides/private-wifi-address): يحل عنوان Wi-Fi الخاص محل عنوان MAC الخاص بعتاد Mac على الشبكة. - [ميزة iCloud Private Relay تعطل بعض مواقع الويب](https://kilobat.app/ar/guides/icloud-private-relay-sites): ترسل iCloud Private Relay حركة Safari عبر مرحّلَين. - [استخدم DNS مشفرًا على Mac](https://kilobat.app/ar/guides/encrypted-dns-mac): استعلامات DNS العادية غير مشفرة. - [الحد من تتبع عنوان IP على Mac](https://kilobat.app/ar/guides/limit-ip-address-tracking): الحد من تتبع عنوان IP إعداد لكل شبكة. - [Mac متصل بـ Wi-Fi من دون إنترنت](https://kilobat.app/ar/guides/wifi-connected-no-internet): اتصال Wi-Fi هو مجرد الرابط مع الموجّه.